- Capgemini (Atlanta, GA)
- …SME/Architect/Solutions architect/Consultant with proven thought leadership in technical and process implementations What your development path can look like? ... tagging is in line with strategy set by Solution Manager & DA. Identifies cost behaviors of cost lines...experience in business analysis and configuration or administration of ITSM modules of ServiceNow Platform Familiarity of other Service… more
- PNC (Dallas, TX)
- …Support, Machine Learning, Risk Assessments, ServiceNow IT Service Management ( ITSM ), Technical Knowledge **Competencies** Application Delivery Process , ... PowerShell scripts for automation and operational tasks. Support Microsoft Configuration Manager (SCCM) and Intune for device management and compliance. Help… more
- GovCIO (Washington, DC)
- …+ Administer, configure, and support the ServiceNow platform, including core ITSM modules (Incident, Problem, Change, Request, CMDB). + Perform regular system ... and troubleshoot performance issues and errors. + Collaborate with developers, process owners, and stakeholders to gather requirements and translate them into… more
- Mastercard (O'Fallon, MO)
- …development lifecycle to be more proactive and upfront in the development process , and to proactively manage production and change activities to maximize customer ... self-healing, and deployment automation are implemented throughout the delivery process . Business Operations plays a key role in leading...expertise across all these areas, but a Biz Ops Manager will spend a bit of time throughout their… more
- GovCIO (Washington, DC)
- …ServiceNow Certified System Administrator (CSA) required; Advanced certifications (CIS- ITSM , CIS-Discovery, CAD) highly preferred. + Demonstrated experience ... federal environments. + Strong understanding of ITIL frameworks and enterprise ITSM /ITOM principles. + Excellent communication skills with ability to convey complex… more
- GovCIO (Washington, DC)
- …DC and is a hybrid remote position. **Responsibilities** + Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. ... + Contributes ITSM -related recommendations for implementation consideration spanning across service management...a transformer? **What You Can Expect** **Interview & Hiring Process ** If you are selected to move forward through… more
- Parker Hannifin Corporation (Cleveland, OH)
- …and resilient information technology solutions. This position works with the Enterprise Manager / Director and Division/Country IT Manager to help set ... + Producing Cost Benefit Analysis and recommending solution to improve business process (es) + Responsible & Accountable for team members implementing Parker Values &… more
- Capgemini (Detroit, MI)
- **Job Title:** Technology Manager - Platform Solution Architect - Customer Service Management (CSM) (Pre-Sales) **Location:** Scottsdale, Houston, Irving, Chicago, ... Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions into clear,… more
- Entergy (New Orleans, LA)
- …Management and Human Performance analysis. The ideal candidate will be a process -oriented, data-driven individual with skills to analyze IT Incident tickets and ... documentation of problem resolutions, corrective actions, and lessons learned. + Utilize ITSM tools to track and manage incidents and problem tickets effectively. +… more
- M&T Bank (Buffalo, NY)
- …standards. Define and manage comprehensive IRE and health rules. + Partner with ITSM , ITOM, and platform teams to ensure CMDB supports incident, change, and asset ... data, addressing errors and identifying root causes. + Identify opportunities for process improvement and automation within the CMDB and related processes. Document… more