- HCA Healthcare (Nashville, TN)
- …Based in Nashville, TN, the Consulting Product Analyst will report directly a manager with the Meditech Expanse team and work closely with the Expanse team ... this individual will need to act as a project manager , business analyst, product tester, etc. Major Responsibilities +...conference bridges and issues to resolution. Leverages HCA ITG ITSM products and tools in accordance with ITIL standards.… more
- Serco (Newport, RI)
- …to Fleet requests received via SubHDR hotline, Information Technology System Management ( ITSM ) tickets, naval messages (eg, Casualty Report (CASREP)), or e-mails to ... and training issues. The contractor shall submit or update existing ITSM problem report tickets to document issues, recommendations provided, and actions… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …with business and technical goals is preferred. + SAFe Product Owner/Product Manager (POPM) certification or equivalent experience is preferred. Skills + Authentic ... and fosters constructive dialogue. + Cost Optimization - The process to analyze, plan and manage costs for cost...seamless connectivity and data exchange. + IT Service Management ( ITSM ) - IT Service Management ( ITSM ) refers… more
- Gentiva (Atlanta, GA)
- …investments, enhancing service stability, and supporting efficient IT Service Management ( ITSM ) processes. **Primary Functions:** The primary functions of the Asset ... maintenance, optimization, and disposal, ensuring compliance and cost-effectiveness. + ** Process Optimization** : Continuously improving ACM processes, integrating them… more
- Insight Global (Reston, VA)
- …setting up and administering ServiceNow, deep familiarity with multiple ServiceNow modules ( ITSM , ITOM, CMDB, etc.), and strong leadership skills. This role also ... a federal customer and collaborating closely with the Account Program Manager to ensure successful delivery, alignment with requirements, and customer satisfaction.… more
- Mary Greeley Medical Center (Ames, IA)
- …+ Under general direction from the Service Desk Coordinator and IS Manager ,?this Service Desk role provides exceptional customer service to the medical center. ... ITIL framework to prioritize and escalate issues within our ITSM platform + Takes ownership of issues, advocates on...desk. + Communicates effectively with customers throughout the service process to keeping them informed of timing and status,… more
- Post Holdings Inc. (New Albany, OH)
- …business processes. **Accountabilities:** . Works under the supervision of the Manager , IT Applications and Technical Services with responsibilities for technical ... quality, and increase the speed of delivery through technical solutions and process improvement . Interact closely with internal and external teams (developers,… more
- Leidos (Washington, DC)
- …Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives. Candidates for this position are highly motivated ... to include Incident Management, O&M, and support prioritization. + Supports the NOC Manager , Enterprise Operations Manager (EOM), Critical Situation Manager … more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Holland, MI)
- …functional assistance to system users. * Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current ... under the direction of the BTS Systems Support Supervisor, BTS Systems Support Manager , and/or Network & Security Team. * Implements, Maintains, & Supports any… more
- MyFlorida (Tallahassee, FL)
- …JOB DUTIES: + Supports the Office of Information Technology (OIT) Demand Manager in implementing and maintaining ITIL 4-aligned service management practices to ... updates, and strategic initiatives. + Assists with the Incident Management process , ensuring timely resolution of service disruptions and adherence to service… more