- TEKsystems (Plano, TX)
- …include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR , Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, ... technologies including Call Routing, Call Recording, Transcription, Historical Reporting, IVR Solutions, Omni-Channel solutions, Work Force Optimization and CRM… more
- ChenMed (Chicago, IL)
- …of appointment information, including, date, time, location, etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other ... approved web IVR for authorization processing). + Completes orders with proper documentation on where patient is scheduled and how patient was notified. + Referrals… more
- Walmart (Bentonville, AR)
- …provide business recommendations accordingly. + Bring hands on experience with conversational IVR and bot product development + Develop, maintain and execute against ... to market. + Direct experience leading a product related to Self Service, IVR , and/or Messaging channels + Experience working with Automation and AI/ machine… more
- Highmark Health (Harrisburg, PA)
- …including enrollment and billing, claims/adjustments, and customer service telephone/ IVR , and written/Internet correspondence (routine, priority and appeals) + ... applications, including enrollment and billing, claims/adjustments, and customer service telephone/ IVR , and written/Internet correspondence (routine, priority and appeals) +… more
- CVS Health (Nashville, TN)
- …Five9 with other systems such as outbound dialers, CRM platforms, and IVR systems Required Qualifications + 5+ years' experience designing and implementing complex ... + Possess troubleshooting and diagnostic skills regarding call flows, integrations with IVR , BOTs, SBCs and Avaya Session Manager + Strong communication skills with… more
- TEKsystems (Plano, TX)
- …include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR , Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, ... technologies including Call Routing, Call Recording, Transcription, Historical Reporting, IVR Solutions, Omni-Channel solutions, Work Force Optimization and CRM… more
- SSM Health (St. Louis, MO)
- …Hospital** **Relocation assistance is available for those outside of metro St. Louis IVR at SLU is a diverse team of physicians, technologists and RNs, who ... work together to expedite the most advanced practices in IVR . This department and its team are dedicated to being on the leading edge of IR procedures while… more
- altafiber (Cincinnati, OH)
- …maintenance and new project development activities. + Manage request lifecycle for Avaya IVR through JIRA + Refine requirements for developer when necessary + Update ... Manage permissions with CMS Supervisor + Coordinating SIT and UAT + Coordinate IVR development with offshore resource directly + Work with vendor to troubleshoot… more
- ChenMed (Riviera Beach, FL)
- …of appointment information, including, date, time, location, etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other ... approved web IVR for authorization processing). + Completes orders with proper documentation on where patient is scheduled and how patient was notified. + Referrals… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …portfolio of technologies. The ideal candidate will have prior experience with IVR design and development, contact center operations and enterprise telephony. **SMUD ... Cloud including flow development in Architect (voice, email, digital messaging, ACD/ IVR ) + Telecommunications knowledge and experience + Contact Center Operational… more