- Pennsylvania State University (University Park, PA)
- …behavior and prior background in the use of immersive virtual reality ( iVR ) collection and analysis techniques. The Pennsylvania State University is committed to ... and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and… more
- MTA (Long Island City, NY)
- …to coordinate all system issues such as AVLM, Interactive Voice Response ( IVR ), Adept Scheduling, Customer Information Systems, etc. Handle software, hardware, local ... network and telecommunications issues between Paratransit, MTA IT and service providers. Assist desktop users having AVLM issues in the Command Center, carrier locations and other Paratransit groups. Maintain AVLM supervisory logon IDs and provide CAD/AVL… more
- MTA (Brooklyn, NY)
- …integrating PBX systems into the Authority data network; programming ACD and IVR systems, integrating voice recording systems into the PBX; and other related ... PBX functions. Education and Experience: Telecommunications Associate I - IV (Voice) 1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and… more
- MTA (Brooklyn, NY)
- …integrating PBX systems into the Authority data network, programming ACD and IVR systems, integrating voice recording systems into the PBX, and other related ... PBX functions. Education and Experience: Computer Associate I-III: + A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time computer operations… more
- ManpowerGroup (Williston, ND)
- …- Remote Access Technologies, IPSec * Voice Service technologies; PBX, VMX, Call Center- IVR , Cisco IP Telephony, Microsoft LYNC * Data Centre Services - Application ... Accelerator, Load Balancer * Routing Protocols - BGP, ISIS, EIGRP Vendor familiarization - Cisco, Juniper, F5 General Skills: Fluent English communication skills, both verbal and written Presentation and interpersonal skills Mature and able to work in a global… more
- LA Care Health Plan (Los Angeles, CA)
- …project-related communication including, but not limited to, member/physician mailings, IVR scripts, emails, business plans, graphics, and maintains minutes and ... agendas. Develops and/or maintains relationships with other external organizations to expand key partnerships. Creates, maintains and implements training/education and supporting documentation for internal and external clients/customers/members. Develops and… more
- ManpowerGroup (Philadelphia, PA)
- …experience** + Cisco Voice Engineer (4 years minimum) + Experience with Interactive Voice Response ( IVR ) + Verba and Ritsky + UCCX If this is a role that interests ... you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and… more
- State of Montana (Helena, MT)
- …transfer protocols and network designs; * Cloud-based and on-prem Contact Center and IVR design and creation; /Ability to:/ * Provide excellent customer service and ... communication to technical and non-technical individuals; * Supervise and support highly-skilled and technical team members; * Understand the interrelationship of data, voice/VoIP network systems and to quickly learn the State's environment; * Manage a budget… more
- Insight Global (Arlington, VA)
- …requests. The Amazon Connect Developer will be responsible for developing and testing IVR contact flows under the supervision of a lead developer. The role requires ... experience with Amazon Connect and Lex implementations and developing integrations with 3rd party systems. The pay range for this position is $45 to $55/hr, based on experience We are a company committed to creating diverse and inclusive environments where… more
- LA Care Health Plan (Los Angeles, CA)
- …departmental, organization and regulatory agency requirements. Ensure all LA Care phone lines, IVR , ACD, MHC, MEIS and QMEIS systems are functioning properly for the ... Call Center. Ensure department compliance with regards to Health Insurance Portability and Accountability Act (HIPAA) regulations related to protection of personal history information. (PHI). Perform other duties as assigned. Duties Continued Education… more