- TEKsystems (Omaha, NE)
- …1 day onsite every other week) About the Role We are seeking an experienced IVR Developer to support the modernization of a global voice and telephony ... on designing, developing, and integrating voice solutions that enhance customer-facing IVR and authentication experiences. You'll work with a team transitioning from… more
- Cognizant (Teaneck, NJ)
- ** IVR Chatbot Developer (Genesys focus)** In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless ... self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR... developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex… more
- Cognizant (Teaneck, NJ)
- ** IVR Chatbot Genesys focus Developer ** We are seeking an IVR Chatbot Developer (Genesys focus) specializing in Genesys Cloud. The ideal candidate will ... appropriate) . Minimum 3 to 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. . Functional and… more
- Insight Global (Newark, NJ)
- …a skilled BI Developer / Reporting Analyst to collaborate with Genesys IVR developers in analyzing and optimizing the customer journey within IVR flows. ... will ensure that key data points are properly tracked throughout the IVR experience, enabling meaningful analysis of efficiency and user experience. This role… more
- EchoStar (Englewood, CO)
- …to the 3 company-wide assessments.** We are looking for a talented **Senior UX/UI Designer/ Developer ** with expertise in **AWS Connect** to join our IT team. In this ... design of user interfaces for customer-facing tools, including self-service portals, IVR systems, chatbots, and agent dashboards, ensuring a seamless and intuitive… more
- Insight Global (Charlotte, NC)
- …Senior API .Net Developer to join our dynamic team. The Senior API Developer will be involved in the API/SDK IVR Modernization project for a large ... banking client. The project aims to enhance and build out new IVR Gen/AI and LLM capabilities across their client servicing and client onboarding center by designing… more
- Leidos (Baltimore, MD)
- …Connect Developer experience + Extensive experience and knowledge with IVR , Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat + Experience with ... 65 million American lives per month. The Senior AWS Connect Developer will serve as the Lead Developer for the AWS Connect development and deployment focused on… more
- Robert Half Technology (Des Moines, IA)
- Description Genesys Cloud CX Developer Location: Hybrid - Des Moines, IA (2 days/week onsite) Type: Full-Time, Direct Hire Position Overview: We are seeking an ... experienced Genesys Cloud CX Developer with a strong focus on Terraform, CI/CD pipelines,...Create and program custom Genesys flows, omnichannel solutions (eg, IVR , Chatbot, email, and chat integrations), and advanced system… more
- NTT DATA North America (Irving, TX)
- **Sr. Python Gen AI Developer -** **25-05332** **1yr+ Duration** **Hybrid/Onsite in Either Irving, TX or Jacksonville, FL** **W2 ONLY - Must be able to Work Directly ... **NTT DATA's Client is seeking a Python Gen AI Developer to join their team HYBRID in Irving, TX...scikit learn, Tensor flow etc., + Experience with Chat, IVR , Banking will be plus + Google Cloud (GCP)… more
- Cognizant (Cheyenne, WY)
- **NICE CxOne Developer ** **What makes Cognizant unique?** Our strength is our people, and our ability to work together. We pride ourselves on the talent we can ... Java, or C# . Strong knowledge of contact center KPIs, workforce optimization, AI/ IVR integrations, and quality management tools . Solid understanding of REST API's… more