- Tucson Electric Power (Tucson, AZ)
- …focus groups, and advisory panels. + Expertise in Human-Centered Design (HCD), journey mapping, and change management to drive strategic improvements. + Exceptional ... tools, immersive research, SME conversations, surveys, and more. + Develops personas, journey maps and leads others through the development of solution seeking "How… more
- Meta (Washington, DC)
- …the ESD organization's experience design needs through research projects, journey mapping, empathy mapping, data visualization, and insights gathering.If you're ... strategy execution and project management for improved onboarding outcomes 2. Conduct journey mapping and empathy mapping to understand new employee experiences 3.… more
- Publicis Groupe (Birmingham, MI)
- …strategies and audience targeting + Build complex customer journeys using Journey Builder with Journey Orchestration capabilities + Develop multi-channel ... experience (REST/SOAP) + Expert-level proficiency in Content Builder, Automation Studio, and Journey Builder + Strong understanding of Journey Orchestration for… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …WI or one of these provinces in Canada: Ontario What You'll Do: Customer Journey Oversight + Develop and manage strategies to improve the customer experience across ... all touchpoints, ensuring a cohesive and positive journey . CX Strategic Vision & AI Roadmap + Develop and execute a strategic roadmap for integrating AI technologies… more
- Deloitte (Mclean, VA)
- …stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. + Contribute to client assessments and ... + Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery + Manage assigned workstreams, reporting… more
- Chiesi (Cary, NC)
- …include but are not limited to: Audit and Refinement of Customer Journey Touchpoint Tactics Based on Performance and Strategic Insights You'll be responsible ... and qualitative measures + Review Existing Customer Personas and Journey Maps: + Analyze current customer personas and ...Journey Maps: + Analyze current customer personas and journey maps. + Identify potential additional campaign goals based… more
- Idaho Division of Human Resources (Nampa, ID)
- …The purpose of this position is to perform and direct advanced journey -level and master-level construction, building trades and mechanical work, contract management, ... The incumbent for this position is considered an advanced journey -level and master-level worker in aspects of inside and...gained by carpentry and concrete work experience demonstrated at journey level skill, (at least four years of experience… more
- Nike (Beaverton, OR)
- …join the GTM Sport team where they will create best in class GTM Sell-in journey 's that drive sales growth and enable Geo GTM execution by orchestrating the creation ... Sport lead is responsible for planning a seasonal GTM journey for a dedicated sport, specifically advocating for the...updates throughout the season. + Write a seasonal GTM Journey brief. Present to GTM studio and other creative… more
- OneMain Financial (Baltimore, MD)
- …this role, you'll help shape the voice of OneMain Financial across the customer journey , from brand storytelling through to UX copy. You'll bring a strong portfolio ... mobile, social, and other key touchpoints in the customer journey + Translate strategic goals and customer insights into...+ Adept at connecting all phases of the user journey (marketing/loyalty and user web flows) + Ability to… more
- University at Buffalo (Buffalo, NY)
- …include: + Respond to daily HVAC -R service requests (work orders) + Assist journey level trades to diagnose, troubleshoot and repair HVAC -R control systems of all ... Use computer to document service work performed + Assist journey level trades in the removal or installation of...removal or installation of HVAC -R equipment + Assist journey level trades involved in all facets of small… more