- TekSynap (Chantilly, VA)
- …QUALIFICATIONS** ** ** + ITIL v4 Foundations certification **Overview** Weare seeking a ** Junior Help Desk Support Technician** tosupport theOffice ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician** willperformor provide supportas part of a24/7, 365-day… more
- Boston Architectural College (Boston, MA)
- DESCRIPTION HELP DESK TECH I - Junior Tech POSITION SUMMARY: The Boston Architectural College (BAC) is committed to providing all our students an integrated ... and responsibility beyond those of the typical Help Desk environment. PRIMARY ESSENTIAL FUNCTIONS: Provide timely support and tracking for Help Desk … more
- General Dynamics Information Technology (Washington, DC)
- …listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead...Gravity DevSecOps Pipeline. + Provide guidance and mentorship to junior support staff, helping them develop skills ... impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret Clearance) KBR… more
- Adams County Government (Brighton, CO)
- …hardware and software support for Adams County computing infrastructure; filter Help Desk calls and provide basic support and troubleshooting, ... Technical Help Desk Associate I-III Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/5055799)...and escalation to Tier 2, Tier 3, and applications support as needed. A Tier 1 tech gathers and… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …documentation. Require Experience: + Demonstrated experience providing Tier 1 and Tier 2 help desk support for complex, multi-queue environments, including ... platforms remain effective and secure. Job Summary: The Help Desk Lead oversees multi-queue electronic submission support operations, ensuring timely… more
- SMX (Dahlgren, VA)
- …or a related field + Minimum of 6 years of professional experience in Industry, Federal or DoD Help Desk Support + Experienced in using a help desk ... looking for a highly motivated Senior Help Desk Specialist to join our team in support...role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels of customer satisfaction.… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support ,Monitoring Tools,Network Operations **Certifications:** ... most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in...Desk services across a global enterprise. **Task: Network Monitoring/ Help Desk Support Subtasks.** +… more