- Sharecare (Concord, NH)
- …in a timely manner + Builds and enhances positive working relationships with key clients and internal stakeholders. + Responsible for own workflow assignments and ... Planning** + Drive and support the strategic plans for clients to ensure account retention, growth and short-term tactical plans to ensure client satisfaction +… more
- KeyBank (Brooklyn, OH)
- **Location:** 4910 Tiedeman Road, Brooklyn Ohio The Client Success Consultant is responsible for handling the complex servicing needs of KeyBank's Commercial Card ... and Accounts Payable Automation clients. The Client Success Consultant will handle various client request types or concerns to include conversations with the client,… more
- Waystar (Atlanta, GA)
- **ABOUT THIS POSITION** A Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that ... with clients to proactively improve client health and satisfaction by monitoring key metrics (performance, level of adoption, satisfaction, etc.) and develop strong… more
- ECP (Milwaukee, WI)
- …fast-paced, high-growth, and high-performance culture to own the relationships and success of our largest customers. Driving retention, expansion, and advocacy. ... focusing on client growth, satisfaction, retention, and expansion opportunities + Monitor account health across a book of accounts, and lead project management… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- **Overview** **Scope of Responsibilities** : The 340B Client Success Manager is responsible for maintaining and growing 340B Covered Entity relationships, and ... ensuring the success and optimization of existing relationships. Build and maintain...department/divisional team member. + Routinely communicates with management the key performance metrics, improvement actions and any outstanding issues.… more
- Insight Global (New York, NY)
- …goals. Your expertise in email marketing, ad network best practices, and customer success strategies will be key to driving client retention and growth. ... Skills and Requirements * 2+ years of experience in Customer Success , Account Management, or Email Marketing. * Strong understanding of email marketing,… more
- CADDi (Chicago, IL)
- …off, and work/life balance. + In-depth experience in various aspects of customer success , from onboarding to account management in a tech start-up environment ... At CADDi, we're looking for a skilled Customer Success Manager to join our team and play...Become a trusted advisor by developing multi-level relationships with key stakeholders, including executive sponsors and champions + Conduct… more
- Latham, The Pool Company (Latham, NY)
- …Latham. Some of What You Will Do: + Position is focused on four key areas, Customer onboarding, Customer Success and Retention, Improving Customer Experience, ... A little about the position: Job Summary The Customer Success Lead will ensure our customers recognize the highest...builders in Latham Pool Pro. + General customer account maintenance and updating of Latham documents and FAQs.… more
- Experian (New York, NY)
- …Responsibilities include client management, education, contract negotiation, and daily support + Key metrics for success are customer renewal rate, revenue ... required; Minimum 3 years' experience as a Partner Manager, Customer Success Manager, or Account Manager + Experience managing portfolio of revenue between $5 -… more
- Dcode (Washington, DC)
- …Role Summary We are seeking a passionate and strategic Senior Director of Client Success to lead our rapidly expanding Army account . This role oversees a ... clearance is preferred. Eligibility for clearance is required. DC-based is strongly preferred. Key Responsibilities Client Success & Strategic Growth + Serve as… more