- VentureTech Solutions (Plantation, FL)
- …+ Dialer/Telephony: Nice inContact , RingCentral , Five9, Ytel, Convoso, + CRM/ Lead Systems : LeadTrac, Salesforce, LeadsPedia, Zoho + Analytics/BI: Power BI, ... Call Center Operations Analyst Role Summary The Call Center Operations ...Experience with Nice inContact, Ring Central, Salesforce, or similar CRM/ lead management systems . + Familiarity with API… more
- Newegg Inc. (Diamond Bar, CA)
- …center operations. Systems Administration & Support + Serve as the system administrator and primary point of contact for contact center technologies, including ... permissions, integrations, and troubleshooting. + Administer all Customer Service business systems user accounts and provide end-user support. + Perform user… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …a significant contribution to the reliability and success of our communication systems . Unified Communication Performance Analyst Key Responsibilities: * Tool ... with cross-functional teams to ensure integration of SL1/VOSS with existing systems and infrastructure. * System Monitoring & Performance Optimization:… more
- Intuit (Mountain View, CA)
- …of the role will be to spearhead: + Design Demand Management Strategy across lead sourcing, segmentation and routing + Set Demand Management goals and drive ... seeking a highly self-motivated, data-driven, and detail-oriented individual to join our Lead / Demand Management function. The team generates high quality leads for… more
- HTC Global Services Inc (Troy, MI)
- …Insurance, and a variety of other perks. The Epic Ancillary Applications Analyst plays a key role in delivering expert-level design, build, configuration, ... Beaker (Laboratory), or Willow (Pharmacy). Operating in an AMS environment, this analyst serves as a subject matter expert (SME) supporting multiple clients,… more
- Palo Alto Networks (Santa Clara, CA)
- …the successful integration of AI models (eg, for case classification) with core systems , especially Omnichannel routing logic, to deploy intelligent solutions. + ... of precision that drives great outcomes. **Your Career** As an IT Business Analyst , you will be the strategic force transforming our Customer Support operations… more
- New York State Civil Service (Albany, NY)
- …Translate user research data into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences for system operators.* Oversee and ... HELP Yes Agency Information Technology Services, Office of Title Technology Analyst 1 (Human-Centered Design) - SP06 Occupational Category IT Engineering, Sciences… more
- Covenant Health Inc. (Knoxville, TN)
- …provide reports on telecom traffic and utilization from the PBX, Voice Mail systems and Telemanagement system . + Maintain, research and interpret vendor ... diagnose problems, update configurations records and administer multiple PBX's, Voice Mail systems , and Telemanagement system database with the allocation of… more
- MyFlorida (Tallahassee, FL)
- 68064920 - GOVERNMENT ANALYST II Date: Nov 14, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ... Agency: Agency for Health Care Administration Working Title: 68064920 - GOVERNMENT ANALYST II Pay Plan: Career Service Position Number: 68064920 Salary: $2,073.73 -… more
- Hawaiian Electric (Honolulu, HI)
- …resolution. Is available beyond core business hours to provide emergency support of said systems plus routing after hour maintenance and patching. + Works with ... IT Infrastructure Analyst - Oahu, Hawaii Island, Maui Date:Dec 9,...and enhancing the distributed computing environment, including server/desktop operating systems , network infrastructure, voice and data communication systems… more