- CACI International (Sterling, VA)
- …+ TS/SCI with Poly required + Experience with major ITSM platforms (eg, ServiceNow, BMC Remedy ) + ITIL certification in Problem Management + Strong knowledge of ... Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full...seeking an experienced ITIL Network Problem Management Quality Assurance Lead to ensure the effectiveness and efficiency of our… more
- Intrepid Solutions and Services (Bethesda, MD)
- …IA, CM, and CND disciplines. + Familiarity with ITSM platforms such as ServiceNow or BMC Remedy . + Knowledge of NIST and DoD cybersecurity frameworks. + Project ... **Overview** We are seeking an experienced Configuration Management Lead to support a future program supporting an...their National Media Exploitation Center (NMEC) enterprise. The CM Lead will be responsible for establishing and maintaining the… more
- CACI International (Sterling, VA)
- …concepts and technologies + Experience with ITSM tools and platforms (eg, ServiceNow, BMC Remedy ) + Strong analytical and problem-solving skills + Excellent ... Network Request Fulfillment Quality Assurance Lead Job Category: Information Technology Time Type: Full...a detail-oriented and experienced Network Request Fulfillment Quality Assurance Lead to ensure the highest standards of quality in… more
- CACI International (Sterling, VA)
- …best practices + Extensive experience with configuration management tools (eg, ServiceNow, BMC Remedy , Ansible) + Proven track record of successfully ... Configuration Management Lead Job Category: Information Technology Time Type: Full...Opportunity** : We are seeking an experienced Configuration Management Lead to oversee and optimize our organization's configuration management… more
- Cognizant (Chicago, IL)
- …of business issues at L1, L2, L3 levels. + Hands-on experience in ticketing tools like BMC Remedy Service Management, Service Now , Tools group and JIRA + Handle ... of team of 10-15 members, manage communication with customer, Incident and problem reporting **Good to have:** + Domain Knowledge-Pharmaceutical/LS, 21 CFR Part 11, well versed with ITIL Process Knowledge, Good knowledge of GMP (Good Manufacturing practices of… more
- GuideOne Insurance (Raleigh, NC)
- … ITSM practices aligned with ITIL standards, leveraging platforms such as ServiceNow, BMC Remedy , or equivalent. + Oversee enterprise service desk, end user ... environments in the insurance or financial services industry. VP will lead geographically dispersed teams and drive automation, monitoring, and secure… more
- TEKsystems (Fort Belvoir, VA)
- …situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and ... Level Agreements (SLA) with those offices. The candidate must be proficient in Remedy Ticket system. Will be responsible for creating incident tickets, reports (… more
- KBR (Houston, TX)
- …2003, Microsoft(R) Windows(R) XP Professional, Microsoft(R) Office 2003 Professional, IBM Tivoli, BMC Remedy , UNIX, and Linux. + Strong interpersonal skills with ... Resolve non-routine trouble tickets and change requests in the remedy system; report status to supervisor, close tickets upon...user training on hardware, software, and network operations. + Lead and mentor junior staff, as required. + Perform… more
- Guardian Life (Holmdel, NJ)
- …of ITSM tools and technologies. + Experience with major ITSM platforms (ServiceNow, BMC Remedy , or similar). + Strong analytical and problem-solving skills. + ... of Major Incident, Problem, and Change & Release Management **You Will:** + Lead and manage the Major Incident Management team (including 24/7/365 coverage across US… more
- Capgemini (New York, NY)
- …or business analysis. * Familiarity with other service management platforms (eg, BMC Remedy , Kinetic Data). * Experience with Service Request Management, ... transition, run, and transformation phases within the Servicenow portfolio. * Lead the development of reusable, scalable solution components including proposal… more