- Veterans Affairs, Veterans Health Administration (Los Angeles, CA)
- Summary The Supervisory Customer Service Specialist serves as the Chief Experience Officer (CXO), reporting to the Office of the Executive Director, who oversees all ... the National, VISN and VAGLAHS levels. Responsibilities The Supervisory Customer Service Specialist performs program oversight and administrative responsibilities… more
- SHRM (Alexandria, VA)
- …We are seeking an experienced and innovative Director of Market Research & Customer Insights to lead our enterprise research and insights function, advancing ... authority on all things work, SHRM is the foremost expert, researcher, advocate , and thought leader on issues and innovations impacting today's evolving workplaces.… more
- Hilton (Mclean, VA)
- …VP, Customer Insights & Analytics, the Senior Director, Brand Analytics & Customer Research will lead a team of analytics professionals and researchers that ... to all departments across Hilton\! The team ensures that Hilton's strategy and customer experience are informed by analytics and customer insights, combining… more
- ServiceNow, Inc. (Addison, TX)
- …You Get to Do in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer ... pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of post-sales… more
- Capital One (Mclean, VA)
- …a multi-year roadmap to deliver enterprise fraud capabilities** + **Drive convergence to the customer core platform for fraud data and advocate for data sharing ... Director, Product Management - Customer Fraud Product Management at Capital One is...fraud sources (internal and external) into the platform** + ** Lead fraud capability definition and collaborate with technology partners… more
- Amazon (Arlington, VA)
- …Manager, Customer Success Management on the Household Essentials team, you will lead a team of Customer Success Managers responsible for influencing growth ... internal stakeholders; be a trusted advisor and a business advocate . * Monitor Customer satisfaction survey results, and investigate both positive and negative… more
- Elevance Health (Winston Salem, NC)
- …to help resolve members questions at the first point of contact preferred. + A customer advocate willing to listen and find creative solutions to address and ... ** Customer Care Representative I** **Location** : This role...is designed to advance our strategy but will also lead to personal and professional growth for our associates.… more
- Fortive Corporation (Pittsburgh, PA)
- …within customer accounts and work with sales teams to drive growth. + Advocate for customer needs by providing feedback to improve product offerings and ... **POSITION OVERVIEW** The Customer Success Manager (CSM) Regional plays a key...technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive… more
- NexTec Group (IL)
- …as the lead point of contact for managing and resolving customer escalations. + Coordinate cross-functional resources to address critical issues quickly and ... located within the US or Canada. Mission: As a Customer Success Manager, your primary mission will be to...partnering with us. You'll be the trusted advisor and advocate for ERP customers, proactively engaging them to maximize… more
- Gulfstream (Dallas, TX)
- …delivery of the new aircraft. Collaborates with Completion & Delivery Executive as customer advocate /representative working together as a team for all matters ... specification changes through the work change request (WCR) process. + Lead the customer in reviewing service provider subscription plans for the purpose of… more