- East Boston Neighborhood Health Center (MA)
- …patients and local community. From the nurses and physicians on the front line of patient care , to the managers who lead and guide our staff, to the many support ... and meetings. Collaborate with clinical teams to integrate services and improve care coordination. 21. Lead initiatives for quality improvement and performance… more
- AdventHealth (Altamonte Springs, FL)
- …PREFERRED_** : . N/A **PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:** The CMO shall lead initiatives that advance patient care within AHFC and AHFC Network, ... as a change agent for activities promoting clinical improvement. _Education:_ + Lead or liaise for physician education activities within AHFC and its network. +… more
- Sprinklr (Austin, TX)
- …points, and operational context. + Define solution blueprints for LLM and agent -based workflows aligned with customer requirements. **Productization & Delivery ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Vistra (Irving, TX)
- …This position has responsibility for the day to day supervision of TXU Energy's customer issue resolution process. Under the direction of the Manager / Sr. Manager, ... Issues Management, this position will lead a small team of Issues Resolution Agents (located...responsible for resolving residential and small / medium (TOSA) customer issues, including diagnosing the problem, performing the actual… more
- AON (Fort Wayne, IN)
- …approve insurance applications and related documents. + Follow up with client or agent on pending information needed for a complete submission following the specific ... or insured's as needed. Skills and experience that will lead to success: + 1+ years of office and/or...preferred/must be obtained within 6 months of hire. + Customer Service experience including verbal/telephone skills. + 1- 2… more
- Kyndryl (Atlanta, GA)
- …and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example; ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Microsoft Corporation (Redmond, WA)
- …to our work. As a Senior Software Engineer, you will lead the end-to-end software development lifecycle, including requirement gathering, architecture, application ... and secure solutions. Additionally, you will leverage AI to develop AI agent features within the application, enhancing user experience and productivity, fostering… more
- Baylor Scott & White Health (Des Moines, IA)
- …relevance, accuracy, and completion. Inform prompt design, model fine-tuning needs, and agent orchestration logic. * Champion customer empathy: Deeply understand ... We are seeking a Digital Product Manager 2 to lead development of an, AI-powered scheduling experience for Baylor...instrumental in shaping how patients i find and book care more intuitively and proactively. In this role, you… more
- BD (Becton, Dickinson and Company) (Salt Lake City, UT)
- …(AAD) and Peripheral Intravenous Catheter (PIVC) portfolio. This global role will lead global R&D teams driving innovation, executional excellence, and customer ... lower costs, increase efficiencies, improve safety, and expand access to health care . BD currently consists of three segments: **BD Medical ($10.07B)** , **BD… more
- Mass Markets (Killeen, TX)
- …Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center....This is a key leadership role that directly impacts customer satisfaction and operational excellence. To be considered for… more