- Wolters Kluwer (New York, NY)
- …we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our service model across Health ... 2 interactions, allowing more focus on high-value engagements. + **Elevate Customer ** **Service** ** Experience ** : Deliver competitive differentiation through… more
- ServiceNow, Inc. (Addison, TX)
- …they can leverage the ServiceNow platform to transform their current processes + Lead customer design workshops focused on ServiceNow Platform and Customer ... work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their...engagement + Perform the role as a technical development lead and be responsible process the development process for… more
- Nordstrom (Seattle, WA)
- …technical direction + Domain knowledge in retail, e-commerce, or customer experience applications spanning identity resolution, progressive profiling, ... inferred characteristics. A day in the life of + Lead enterprise-wide customer identity strategy and roadmap,...mobile experiences to create a consistent view of each customer + Architect a comprehensive trust framework… more
- Amazon (New York, NY)
- …can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience , and to love to reach and exceed goals. As a ... of your customer 's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and… more
- Siemens (Alpharetta, GA)
- …solution-oriented, striving to make a difference in the business and create a better customer experience . **You'll benefit from:** + Siemens offers a variety of ... **Job Family:** ADVANTA #USA **Req ID:** 484716 ** Customer Partner-Transformation & Growth (Power & Utilities Focus)** Here at Siemens, we take pride in enabling… more
- Amazon (Austin, TX)
- …software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving ... * Collaborate with product managers and stakeholders to identify customer pain points and architect solutions that...paths * Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes… more
- Google (Washington, DC)
- …+ Bachelor's degree or equivalent practical experience . + 10 years of experience with cloud native architecture in a customer -facing or support role. + ... Customer Engineer III, Workspace, Public Sector _corporate_fare_ Google..._place_ Reston, VA, USA; Washington DC, DC, USA **Advanced** Experience owning outcomes and decision making, solving ambiguous problems… more
- Wolters Kluwer (Indianapolis, IN)
- **Senior Customer Services Technical Specialist ( Senior Support Software Engineer) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters Kluwer** ... Enablon is seeking a **Senior Customer Services Technical Specialist ( Senior Support Software Engineer)...attention to detail. As a senior technical specialist, you'll lead complex investigations, act as a subject matter expert… more
- Cella Inc (Atlanta, GA)
- …our distributor partner sites.Working in a specialized team alongside the Digital Experience Architect (MOFU) and the Digital Activation Specialist (TOFU), you ... information that drives conversion. Collaborate with marketing management, the Digital Experience Architect , and Digital Activation Specialist to align… more
- RELX INC (Dayton, OH)
- …and rapid execution to deliver measurable business outcomes.This leader will architect an AI-ready, future-proof Customer Operations organization that learns ... Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html). About the Role The Global Customer Operations (GCO) Strategy & Experimentation Leader is a… more