• Lead Service Desk…

    ManTech (Doral, FL)
    …join our team in **Doral, FL** . **Responsibilities include but are not limited to:** + The Lead Service Desk Manager is recognized as a subject matter ... **ManTech** seeks a motivated, career and customer-oriented ** Lead ** ** Service Desk ...lead the design and implementation of innovative Enterprise Service Desk solutions, leveraging technology and automation… more
    ManTech (07/02/25)
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  • Lead Service Desk…

    SOS International LLC (Boston, MA)
    Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7, properly monitored and maintained, and… more
    SOS International LLC (06/14/25)
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  • Senior Queue Manager

    ManTech (Doral, FL)
    …with the Cyber Lead , Unified Comms Lead , Supply Chain Lead and Service Desk Manager to ensure superior service delivery across all operations ... **ManTech** seeks a motivated, career and customer-oriented **Senior Queue Manager ** to join our team in **Doral, FL.** This...**Doral, FL.** This position is one of four senior lead positions reporting to the Operations lead .… more
    ManTech (06/26/25)
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  • Service Desk Lead (Ft.…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft. Belvoir,...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
    SMX (05/13/25)
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  • IT Service Desk Manager

    Extra Space Storage (Salt Lake City, UT)
    …so many of our employees recommend us as a great place to work. **Job Summary** The Service Desk Manager oversees the operations of the line I Service ... improvements, managing escalations, and ensuring a high level of service delivery. The Manager will develop and...and implement long-term strategies to grow and maintain the Service Desk function, balancing operational efficiency with… more
    Extra Space Storage (07/30/25)
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  • Senior Manager , Employee Technology…

    Scotiabank (OR)
    Senior Manager , Employee Technology Service Desk... Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class ... for driving operational excellence through the effective execution of day-to-day Service Desk functions, while also fostering a high-performance culture,… more
    Scotiabank (07/24/25)
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  • Enterprise Service Desk Team…

    CACI International (Oklahoma City, OK)
    Enterprise Service Desk Team Manager (Day Shift)... (ESD) **Team Manager ** . As a first-line manager , you will lead and oversee daily IT ... coaching, and development for a team of approximately 12 Service Desk technicians, fostering a high-performance culture...+ 2 years being in a supervisory or team lead capacity. + Proven ability to lead ,… more
    CACI International (08/02/25)
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  • Help Desk Support Lead

    KBR (Colorado Springs, CO)
    Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
    KBR (06/16/25)
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  • IT Service Desk Manager

    Excelsior Orthopaedics Group (Amherst, NY)
    Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient ... day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket...and customer satisfaction-and implement strategies to meet or exceed service level agreements (SLAs). + Lead and… more
    Excelsior Orthopaedics Group (07/22/25)
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  • Service Desk Site Lead

    Link Solutions Inc (Aberdeen Proving Ground, MD)
    …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
    Link Solutions Inc (08/01/25)
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