- Brown University (Providence, RI)
- …from SPC and other Brown departments) + Resolve and monitor issues received via Ticket System(s), (for example, Deskpro). + Lead for testing and implementation ... in Jaggaer. This position serves as the SPC team lead for defining, testing and implementing new functionality for:...access to restricted BrownBuys Suppliers + Approving requested changes ( ticket requests) to Shopper Role for access to restricted… more
- CACI International (Sterling, VA)
- …Cybersecurity to develop SOPs and processes for incident management and resolution + Lead rapid response to quickly resolve issues and outages + Engage in incident ... technical upgrades + Monitor Tier 2 and 3 support ticket queues to promote rapid response by all portfolio...investigation, criteria includes, but not limited to: + 3-year check for felony convictions + 1-year check … more
- UPMC (Monroeville, PA)
- …point of care testing, bladder scan, straight catheter, IV catheter removal and ticket to ride. May perform based on department operational need: complex wound care, ... 12 lead EKG, and NG tubes clamping and removal. +...as needed.Supports UPMC Experience Initiatives (AIDET coaching, rounding, 90-day check -ins, etc.) + Suggests and supports changes within the… more
- Microsoft Corporation (Dulles, VA)
- **Overview** As a Microsoft Data Center Technician Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, ... input or coordination with appropriate program managers and direct-line management for ticket assignment automation to provide direction as needed, to ensure work is… more
- Microsoft Corporation (Mount Pleasant, WI)
- **Overview** As a Microsoft **Data Center Technician Manager** , you will lead a team of technicians, providing expert guidance on performing hardware deployments, ... input or coordination with appropriate program managers and direct-line management for ticket assignment automation to provide direction as needed, to ensure work is… more
- JobNimbus (Lehi, UT)
- …Anna & Elsa, Nacho Libre, and even YOU! This is our "call to adventure" to come check out JobNimbus. What do you have to lose? You might make a few new friends, ... when it comes to people-related support. They manage Tier 1 questions, basic ticket handling, and upkeep/processing of HRIS systems and tools. This is an individual… more
- Rochester Institute of Technology (Rochester, NY)
- …all home athletic events for all sports programs to help increase revenue, ticket sales, and attendance. Coordinates marketing shoots (photo and video) and develops ... for various sports, to include attendance analysis, promotion details, ticket promos, and expense. + Assist with the management...process for this position may require a criminal background check and/or motor vehicle records check . Any… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Actively participate in determining and launching tier 1 Goals * Conducting Onboarding Check -ins (months: 2, 3, 4, 5, 6) * Completing weekly GDIT timecard ... positions. * Perform initial candidate interview for technicians applying for team lead and trainer positions when/if applicable. * Resolving higher level customer… more
- Leidos (Washington, DC)
- …with Software Development Life Cycle (SDLC) best practices. **Primary Responsibilities:** + Lead and manage a **large Applications Support team** providing Tier II ... application systems. + Oversee high-volume incident resolution, root-cause analysis, ticket prioritization, and escalation management in coordination with Tier III… more
- Metropolitan Council (Minneapolis, MN)
- …Agents have the necessary equipment (eg, properly charged radios, working validators, ticket books, medical/resource shoulder bags, Narcan, pens) before the start of ... or similarly related field including one (1) year of verifiable lead or supervisory experience and completed degree in transportation, business… more