- Percepta (Asheville, NC)
- …we bring first-class service across each market we support. As a **Concierge Customer Service Representative** working from home in **Asheville, NC** , you'll be a ... part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being...and service offerings, current industry products, and technologies. + Partner with other vendors as necessary for troubleshooting and… more
- nVent (Minneapolis, MN)
- …IN THIS POSITION:** + Understand business issues to develop and implement customized customer learning plans. + Consult, advise and influence internal team ... protecting our customers with inventive electrical solutions. As a Customer Insights Manager supporting a global portfolio, your role...in the varied insights techniques to be able to partner with research vendors to implement the insights studies… more
- Affordable Care (Memphis, TN)
- …alongside the aforementioned team members to identify practice development needs and to partner with internal Affordable Care Learning and Development team ... processes and clinical systems and processes **Responsibilities** **Key Responsibilities** **Patient Care and Experience:** + Train auxiliary team on how to maintain… more
- Beth Israel Lahey Health (Boston, MA)
- …in a large primary care practice located in an academic medical center. Partner with medical and social work staff within the practice as well as community ... and group services. Assists with discharge planning and/or outpatient continuity of care . 2. Provides consultation to the team around patient management, risk… more
- Walmart (Bentonville, AR)
- …promoting adoption of learnings across the organization. + Conduct deep dives and partner with analytics teams to **understand customer segments, behaviors, and ... **About the Role** Walmart is seeking a **Director of Customer Strategy** to lead and shape one of the...in ambiguous, high-impact environments. + Are energized by testing, learning , iterating, and driving scale. + Know how to… more
- Ethos Veterinary Health (Portsmouth, NH)
- …Responsibilities include (but are not limited to): + Lead and inspire the Client Care team to deliver exceptional customer service every time + Oversee daily ... Client Care Supervisor Port City Veterinary Referral Hospital |...to celebrate successes and identify opportunities for improvement + Partner with Talent Acquisition on hiring, onboarding, and training… more
- Alight (IN)
- …of Be Alight. Learn more at careers.alight.com (https://careers.alight.com/us/en) . ** Customer Services Representative** **Associate/Analyst - Customer Service** ... Customer Services Team is responsible for providing timely and accurate customer service through any/all mediums including email, phone and web chat, requiring… more
- Brink's (Coppell, TX)
- …Six Sigma, or Agile certification. . Experience in financial services, logistics, or customer care environments. . Background in CX strategy, VOC programs, or ... we provide equal opportunity to participate and grow. Job Description The Customer Experience Project Manager is a strategic facilitator and coordinator of multiple… more
- Takeda Pharmaceuticals (Lexington, MA)
- …leader serves as the "voice of the customer " and must then translate " customer learning " into actionable recommendations based on key insights. This role is ... my knowledge. **Job Description** **About the role:** The Director, Customer & Business Insights leads and manages a team...Competitive Intelligence function for the BU. As a strategic partner , the role requires a collaborative approach with the… more
- NRG Energy, Inc. (TX)
- …members of the CX & Insights team, as well as marketing, go-to-market, digital, customer care , operations and IT teams. Qualified candidates will have strong ... and X. **Job description** The Senior Manager, Research & Customer Experience (CX) will be responsible for research, analysis,...can play a role in resolving business issues. + Partner with research managers to lead various research efforts,… more