- Orion Consortium (Columbia, MD)
- …presentation skills + Strong troubleshooting and technical skills in networking and desktop support . + Experience with enterprise management monitoring tools ... such as HP Openview, Solarwinds, or Splunk a plus. + Experience with ITSM tools such as Remedy, Service Now, Service Manager, or equivalent required Experience scheduling in a 24x7 environment Requirements Three (3) years of experience in programs and… more
- Salt Lake City Corporation (Salt Lake City, UT)
- …following certifications: Microsoft Certified Office Specialist Master, Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Professional ... support will be coordinated. + Assists customers using desktop and mobile computer systems by troubleshooting complex hardware...requirements to enable LAN communication on a standard protocol level such as TCP/IP. + Assists in the audio… more
- ChenMed (Houston, TX)
- …intermediate and/or senior level technicians. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Provides level 1 -2 technical support in a professional manner ... great people to join our team. The Associate Field Support Technician assists higher level technicians on...directives. **_Other responsibilities may include:_** + Handles daily technical support activities on desktop support ,… more
- Cisco (Atlanta, GA)
- …to keeping our C- level execs productive and delighted with a top level executive support experience! **Your Impact** We're seeking a talented and experienced ... and effectively advocate and engage these groups when needed Support high level internal meetings and impactful...or Relevant 3-5 years of experience in hands-on technical support , including desktop , mobile device, email, and… more
- Kranze Technology Solutions, Inc (Des Plaines, IL)
- …for conference calls and auditorium (large meetings) business unit presentations. + Provide level 1 and 2 services for local area network and telecommunication ... portal) for all end users in accordance with service level targets while demonstrating the highest level ...+ Assists in the training of end users on desktop productivity software and other applications in accordance with… more
- Center For Health Information And Analysis (Boston, MA)
- …analytics products. The Deskside Support Engineer, reporting to the Manager of Desktop Support , will be a mission critical resource on the CHIA team. ... satisfaction. Handle tickets effectively within timeframes outlined by the Desktop Manager and Director of IT Operations. Provide user-friendly,...experience. NAGE Unit 6: Customer Service & End User Support Level II; Deskside Support … more
- Two95 International Inc. (Wayne, PA)
- …experience in Active Directory and server administration. + 3+ years providing executive/C-SUITE personalized desktop support . + 1 + years of desktop ... from problem tickets to service requests + Providing Tier 1 -3 hardware support on Apple, HP, Lenovo,...the team as a subject matter expert in all desktop computing environments, focusing on continuous improvement, performing root… more
- Encore Electric, Inc. (Fort Collins, CO)
- …of network infrastructure devices + Provide 1 st & 2 nd Level support for difficult end-user problems including programming and systems design enhancements ... utilizing ITIL practices and procedures General + Must be a Team Player + Desktop support + Support over the telephone + Personal Computer/notebook setup +… more
- Beth Israel Lahey Health (Charlestown, MA)
- …is critical. **Job Description:** **Essential responsibilities including but not limited to:** 1 . Responsible for Level 2 support providing intermediate ... a difference in people's lives.** Responsible for delivering world class field support services across all BILH entities and its affiliates. Using the Information… more
- University of Rochester (Albany, NY)
- …needed. + May assist with recruiting efforts and providing feedback on performance of lower- level support . + Acts as a System Administrator for various tools and ... Assists with reporting on agent and team metrics. May provide on-call support . Provides second level server systems administration and email administration… more