- MTA (New York, NY)
- … Support Date Posted: Dec 19, 2025 Description JOB TITLE: Technical Support Analyst Levels 1 - 2 SALARY RANGE: Level 1 $58,963 - $84,233 Level 2 ... client across all of these platforms and services. Responsibilities / Accountabilities : Level 1 : + Provide technical support services to clients at MTA… more
- Beth Israel Lahey Health (Charlestown, MA)
- …manner; maintaining and ensuring the accuracy of all logged information. 2. Responsible for Level 1 support providing basic to intermediate support . ... its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of customer… more
- Northrop Grumman (Oklahoma City, OK)
- … 2 position based on the qualifications below._ **Basic Qualifications:** Basic Qualifications for Level 1 Support : + Must have a Bachelor's of Science ... start of internship. MPR Northrop Grumman Aeronautics Systems is seeking for an **End User Support Technician Level 1 or Level 2** to join our team of… more
- Evolent (Santa Fe, NM)
- …hours (on-call support ) + Contribute to writing T-SQL code and tools to assist Level 1 support to diagnose and resolve incidents + Execute SQL scripts ... aid in minimizing recurrence of incidents. What You'll Be Doing: + Provide first- level support , including problem replication, triage, and resolution of issues,… more
- Boardwalk Pipeline Partners (Houston, TX)
- …Job role is required to participate in 24x7 On-Call rotation. Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods ... and processes + Ensure workstations are patched and client software updated + Level 1 A/V support for conference rooms + Experience scripting and automating… more
- Safran (Cincinnati, OH)
- …configuration changes per Safran standards and understand the escalation process. * Provide Level 1 support local server, network, and printer operations; ... IT Support Specialist **Job details** **General information** **Entity** Safran...and remotely, ensuring reliable IT operations, adherence to service level objectives, and exceptional user satisfaction. The role oversees… more
- TP-Link North America, Inc. (Irvine, CA)
- …SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the ... Additionally, they document support tickets, escalate complex issues to higher- level support teams when necessary, and ensure that all incidents are resolved… more
- Beth Israel Lahey Health (Burlington, MA)
- …& Responsibilities** including but not limited to: **Primary Responsibilities:** + Responsible for Level 1 support providing basic to intermediate support ... taking a job, you're making a difference in people's lives.** The Field Support Technician will be responsible for delivering world-class field support services… more
- Amazon (New York, NY)
- …work * Provide on call- support for Sev1 and Sev2 incidents * Handle escalations from Level 1 support * Travel in United States and Canada may be required ... to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with...of PC repair, troubleshooting, deployment and liquidation experience - 1 + years of IT client, server, and network service… more
- Wolters Kluwer (Minneapolis, MN)
- …with team members and others to foster an innovative, problem-solving environment. + Collaborate with level 1 support team to ensure the highest standard of ... division of Wolters Kluwer. https://www.wolterskluwer.com/en/solutions/legisway **Responsibilities:** + Collaborate and support customers in implementation planning, solutioning, and following best… more
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