- CVS Health (Springfield, IL)
- …that will help preserve the company's reputation and business. **Core Responsibilities:** + Level 1- 2 support with tickets and field issues + Route/Escalate Help ... + Recommended certifications: CompTIA A+ certification, ITIL 4 foundations, or HDI Desktop Advanced Support Technician (HDI-DAST) + General knowledge of multiple… more
- State of Michigan (Lansing, MI)
- …but not limited to, leading/coordinating integration initiatives for the MDHHS Desktop Applications and Crime Victims Services division through design, development, ... may be eligible for a sign-on bonus up to $ 2 ,500. Up to $1,250 to be paid upon new...to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer. Required Education and Experience Education Information… more
- AAA Mid Atlantic (Worthington, OH)
- …technician and/or management. + Perform hands-on problem remediation at the desktop level , including installing and upgrading software, installing hardware, ... community. Responsible for deployment, support and removal of, equipment including phone, desktop , printers, tablets etc. Work with the Technical Asset Manager to… more
- Metropolitan Council (St. Paul, MN)
- …real-time customer information technology performance issues + Coordinate with IS Desktop , IS Network, Facilities Maintenance, and other internal and external ... parties to resolve issues + Prioritize issues for resolution based on Service Level Agreements + Document work performed and verify that issues are resolved +… more
- Brennan Center for Justice (Washington, DC)
- …repair and replace computers and printers as needed. Experience/Skills/Requirements: + Technician Level 1 + Strong communication skills, problem-solving ability ... internship is in-person at our Washington DC office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document… more
- City of Detroit (Detroit, MI)
- …nature of emergency situations and performing pre-hospital medical care at the license level of Medical First Responder (Emergency Medical Technician (Basic) or ... within the scope of practice of an Emergency Medical Technician (Basic), responds to 9-1-1 calls for service to...be invited to an oral interview with a two ( 2 ) member panel comprised of operational and support staff… more
- State of Michigan (Dimondale, MI)
- …an ECP Group One classification. OR Two years of experience as an experienced level worker in an ECP Group One technician or paraprofessional classification. OR ... can explore all that Michigan has to offer. Updated: 2 /28/24 01 DEPTALTE - Please select your level...years of experience do you have in providing IT Desktop Support in a call center environment? + None… more
- General Dynamics Information Technology (Aurora, CO)
- **Req ID:** RQ198811 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... troubleshooting support of information systems applications and related peripheral hardware. Our technician is a key contact for customers who need assistance in… more
- Compass Group, North America (Dorchester, MA)
- …preferred + HDI Certified Support Center Analyst (SCA) preferred + HDI Certified Desktop Support Technician (DST) preferred + Skills needed: + Excellent verbal ... user technologies, systems and applications. + Troubleshoot and resolve desktop , laptop, mobile device operational and connectivity problems. +...to timing, reporting and follow through. + Work with 2 nd level Compass Technology support teams… more
- MUFG (Tampa, FL)
- …more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for all incidents/service requests, based ... as needed for escalation. The Service Desk Tier 1 Technician will also provide first contact support for all...MFA, and Active Directory + Knowledge of Citrix Virtual Desktop , Citrix Director, Citrix Workspace, and Microsoft Virtual … more