- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... for the attendance, performance, and process adherence of a team of 15-25 contact tracing representatives. This...to report to work at one of our physical contact center locations. To be considered for… more
- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents...available to help protect you during unexpected challenges. + Life Insurance:Access life insurance options to safeguard… more
- State of Indiana (Indianapolis, IN)
- …omnichannel communication. + Establish and enforce best practices for contact center design, routing strategies, and workforce optimization. Team & Vendor ... Enterprise Contact Center Deputy Director Date Posted:...compensation, a robust benefits package and a commitment to work- life balance. Most importantly, you'll have the chance to… more
- Navient (Frankfort, KY)
- …our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer ... Experience.** **As the Contact Center Engineer, you will:** + Oversee...At Earnest, our people bring our cultural principles to life . These principles define how we work, how we… more
- Needham Bank (Needham, MA)
- …analyst and is responsible for customer service and sales including contact center process procedures/knowledgebase/communication, sales and quality programs, ... contact center technology support, scheduling/staffing, , employee and customer satisfaction...using strong relationship and influencing skills. This leader and team will have direct impact on over 60k customers… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible...staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs… more
- Walmart (Bentonville, AR)
- …** Qualification: - Pay rate: $19/hour - Minimum of 6 months to 1 year Contact Center or Customer Service experience - Please note, this position requires ... techniques and tools to identify and break down business problems related to contact center operations. Suggests alternative approaches solutions for contact … more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... communication skills, we need your help in managing call center customer service agents. While your team ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Wichita, KS)
- …established ourselves as a trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales ... and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced...the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for… more
- Public Storage (Plano, TX)
- …person will provide software, hardware, telecommunications, network and connectivity support to our Contact Center team . The role performs all activities to ... complete service requests and resolve technical issues for our Contact Center team . This Technician...team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity… more