- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Linux ,ServiceNow Platform,Unix **Experience:** 15 + years of related experience **US ... the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide IT Service ... inspections of hardware and document/report all findings. + Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within… more
- Amentum (St. Charles, MO)
- …documentation as required 4. Perform Monthly Server Patching (Windows Server Update Service ) 5. Remediate Server vulnerabilities based on scan results within the ... onsite technical assistance and support to other lines of service 8. Provide onsite technical assistance and support to...3. Proficient in Server administration 4. Proficient in Help desk tier 2 support 5. Proficient in UPS Device… more
- CACI International (Annapolis Junction, MD)
- …Our mission is to support critical infrastructure with the highest standards of service and reliability. We're looking for a skilled System Administrator to ... of IT systems. We are seeking a qualified System Administrator to provide support for the implementation, troubleshooting, and...operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running of… more
- TekSynap (Springfield, VA)
- …supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk Administrator . The position can execute all tier 1 and 2 ... service desk tasks and must be able...+ Proven work experience as an Infrastructure Engineer, Network Administrator , or similar role. + Experience with databases and… more
- CyberData Technologies (Rockville, MD)
- …technical assistance for operating systems, applications, and peripherals. + Ensure adherence to Service Desk SLAs for response and resolution times. + Install ... Job Title: System Administrator Location: Rockville, MD CyberData Technologies is seeking...and configure new workstations (Windows, Mac, Linux ), mobile devices, and printers following established SOPs. +… more
- Vexterra Group (Bethesda, MD)
- …Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... redundant infrastructure to include physical and virtualized environments * Set up administrator and service accounts, maintain system documentation, tune system… more
- TekSynap (KS)
- …analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and patterns of recurring ... solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information security and cybersecurity… more
- CACI International (VA)
- …IT services from an in-house, base-centric delivery model to an advanced enterprise service delivery model. CACI will provide an enhanced IT management system, IT ... storefront, enterprise help desk , local field services, and life cycle support for...the Air Force (DAF) Enterprise Information Technology as a Service (EITaaS). As part of the ACAS Operations Resolution… more
- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes that safeguard the University's ... as needed. To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for **IT Infrastructure Engineer.**… more