- OMNICOMMANDER (Santa Rosa Beach, FL)
- Live Chat Support Agent - MUST have Customer Support Experience Santa Rosa Beach, FL (In-Office position, NOT Remote- Only local candidates will be ... and general client concerns + Evaluate customer interactions and issues to Live Chat Manager when appropriate + Create relationships with new customers to better… more
- Kelly Services (Smyrna, TN)
- …Contract with benefits!!** **Onsite: Smyrna, TN - NO REMOTE** The Chat Support Agent provides live chat assistance to dealers, offering general support ... benefits! Job Functions + Provides help desk assistance and direction on Chat to dealership service, parts and warranty departments fielding general inquiries… more
- Sallie Mae (Indianapolis, IN)
- …+ Lead, train, and develop a team of chat agents managing collections via live chat and automated chat platforms. + Drive operational excellence by ... For students, for future generations, for the future of education. Manager, Chat for Collections (Operations with Technical Capability) Operations Leader with Strong… more
- Microsoft Corporation (Redmond, WA)
- …chain of thought techniques, intelligent information retrieval techniques or through agent orchestration. These innovations will enhance M365 Chat , Researcher ... (in academic or industry settings). + 1+ year(s) experience developing and deploying live production systems, as part of a product team. + 1+ year(s) experience… more
- Microsoft Corporation (Redmond, WA)
- …chain of thought techniques, intelligent information retrieval techniques or through agent orchestration. These innovations will enhance M365 Chat , Researcher ... equivalent experience. - 3+ year(s) experience developing and deploying live production systems, as part of a product team....industry settings). + 3+ years experience developing and deploying live production systems, as part of a product team.… more
- Metropolitan Council (Minneapolis, MN)
- … experience lens + Understanding omnichannel use cases (phone, SMS, email, and chat ) + Evaluating agent workflows for efficiency and translating into clear ... with product manager + Identifying enhancements opportunities post go live + Managing release cycles and change impacts +...skills + Experience with change management, UAT, and go live activities + Comfort with permissions, roles, and basic… more
- Amazon (Austin, TX)
- …and related systems in Whole Foods Market stores and facilities. You will utilize voice and agent chat for live one-on-one support as well as web portal for ... lower severity technology issue management. You will troubleshoot software and hardware failures and identify network problems when they relate to the above named technologies. Key job responsibilities With guidance, perform a variety of duties, including: -… more
- U-Haul (Phoenix, AZ)
- …2727 N Central Ave, Phoenix, Arizona 85004 United States of America Part-Time French Live Verify Phone Agents work with customers who opt to rent with U-Haul using ... dispatch through the U-Haul app on their smart phone. Live Verification Phone Agents review the customer's information and...making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to… more
- Elara Caring (Mount Vernon, TX)
- …audits, data collection and updates. + Builds/maintains Service Now Knowledge base articles/ Live Agent and Chat scripts. Continually solicits feedback ... we care where you are and believe the best place for your care is where you live . We know there's no place like home, and that's why our teams continue to provide… more
- The Cigna Group (Nashville, TN)
- …questions or concerns in a timely manner via incoming call or incoming chat sessions. + Develop and foster patient relationships on every interaction, building ... helping people at some critical points of their lives. The Call Center agent (Health Service Specialist) represents the company; our people make all the difference… more