- Capgemini (NJ)
- …levels of decision-makers + Knowledge of ITIL processes ( Incident , Change, Problem, Major Incident Management ) + Mentoring team members in day-to-day ... + Manage end-to-end Endpoint Security Solutions including installation, configuration, management , administration, and troubleshooting + Hands-on experience in the… more
- Citigroup (Irving, TX)
- …business such as in banks and DTCC. + Engagement with ITIL processes including Major Incident management , problem management , change management ... Asset Servicing functions of Securities services responsible to perform Incident /outage Management , pro-actively collaborate with Development and Infrastructure… more
- Cognizant (Oklahoma City, OK)
- …to maintain system stability and performance. + Follow and participate in incident management , major incident management , problem management , ... change management , and configuration management processes. + Manage, create, update and execute GxP documentation such as test scripts as required to ensure all relevant Compliance policies and regulations are met + Expected to be on call as needed to… more
- TISTA Science and Technology (Austin, TX)
- …facilitate effective communication and cooperation in resolving issues. + Participate in all Major Incident Management calls and provide expert analysis to ... issues and bring the appropriate support team to the call to repair Major Incidents expeditiously. + Escalate as per documented criticality matrix definitions and… more
- Lockheed Martin (Fort Worth, TX)
- …FlexLM, etc\.\) * Familiarity with ITSM processes and tools \(ServiceNow, JIRA, Major Incident Management \) **Clearance Level:** None **Other Important ... annual base salary range for this position in most major metropolitan areas in California and New York is...this position in California and New York \(excluding most major metropolitan areas\), Colorado, Hawaii, Illinois, Maryland, Minnesota, New… more
- Generac Power Systems (Waukesha, WI)
- …Operations Center: This group provides 24x7x365 L1 support for customer and enterprise major incident management + Enterprise Service Delivery Center: this ... Global CIO at Generac Power Systems. He/She is charged with overseeing major program initiatives, driving governance and communication plans, and driving operational… more
- SHI (Somerset, NJ)
- …transformation milestones into the broader program roadmap. + Liaise between Change and Major Incident management for critical issues and outages. Behaviors ... leadership, analytical thinking, and problem-solving skills to drive change management initiatives and ensure successful implementation across SHI's systems. Role… more
- Leidos (Reston, VA)
- …supervising or leading teams or projects. + In-depth understanding of Service Design, Major Incident Management , Problem, Change & Release Management ... will be responsible for creating roadmaps and building programs for IT Service Management while also providing technical leadership to align IT operations to meet… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …on-call coverage as scheduled. Assists in creating team on-call schedules. + May serve on major incident management bridge in one of the roles defined for ... best practices. + Leads work efforts to improve efficiencies across IT Service Management (ITSM) process lifecycles. + Functions as a lead business partner with ITSM… more
- NiSource (Washington, DC)
- …with security, disaster recovery, acceptable use, data retention and other areas* Lead major incident management and service requests* Maintain CMDB and ... collaboration services. This role will lead the planning, execution, and management of NiSource's cloud migration to include strategy, assessment of existing… more
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