- Amentum (Huntsville, AL)
- …gates (approvals, testing, monitoring, comms) and verify post change health. ** Incident & Major Incident Management ** * Own P1/P2 Major Incident ... leadership role * Must have demonstrated command of ITIL 4 practices ( incident / major incident , problem, change, release, service level,… more
- Amentum (Huntsville, AL)
- …monitoring, comms) and verify post change health and user impact. ** Incident & Major Incident Management ** * Ensure high quality first response (Own ... P1/P2 Major Incident bridges, communications, and stakeholder updates...incident reviews with actions. **Problem, Availability & Continuity Management ** * Drive RCA with durable corrective actions; track… more
- LA Care Health Plan (Los Angeles, CA)
- …and Process excellence organization and will be primarily responsible for Batch Support and Major Incident Management . The Manager will provide end to end ... Hands on experience with monitoring and ticketing tools. Experience in Incident Management , Change Management and Problem Management . Experience… more
- MUFG (Tempe, AZ)
- …Operations Center (GSOC) to ensure timely and effective resolution of reported cases. ** Major Responsibilities** + Incident Management & Coordination + ... and arrange closures in alignment with Crisis and Critical Incident Management protocols + Team Leadership &...Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties… more
- Dollar Tree (Chesapeake, VA)
- …opportunities, and analyze potential solutions to support business goals and objectives + Direct major incident management as needed + Must have flexible ... to make recommendations to resolve ticket volume + Assist with critical incident management escalations to ensure IT business and IT leaders are kept abreast… more
- Quality Technology Services, LLC (Suwanee, GA)
- …Facilities Support Engineer I (FSE)** will be primarily responsible for all facilities' major incident management , monitoring a dashboard for EMPS/BMS ... integrity. Other duties and responsibilities will be assigned by management as needed. The Operations Service Center is a...may be assigned.** + Able to run, coordinate a Major Incident bridge, create an incident… more
- Insight Global (Henrico, VA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 1) 3-5 years of incident management , preferably with major incidents ... Job Description Insight Global is looking for a Major Incident Manager to join one...timelines, actions taken, and resolution outcomes -Ensure compliance with incident management policies and governance standards -Collaborate… more
- Capgemini (Southfield, MI)
- …levels of decision-makers + Knowledge of ITIL processes ( Incident , Change, Problem, Major Incident Management ) + Mentoring team members in day-to-day ... + Manage end-to-end Endpoint Security Solutions including installation, configuration, management , administration, and troubleshooting + Hands-on experience in the… more
- Development InfoStructure (Washington, DC)
- …+ Oversee ticket workflow optimization and data integrity within ServiceNow + Coordinate major incident management and service disruption protocols + Manage ... LLC., (Devis) is a leading provider of innovative software development, management , and consulting services, specializing in cutting-edge technologies such as… more
- Trane Technologies (Pueblo, CO)
- …and resolve user support issues in collaboration with other IT team members utilizing Major /Minor Incident Management tools and processes. + Deploy emerging ... alignment with the business. + Act as a primary liaison for major downtime and incident management /communications. + Drive the adoption of standard work… more