- IBM (Buffalo, NY)
- …understand their evolving needs and ensure service alignment. * Issue Resolution: Lead major incident communication and problem management efforts, ensuring ... address service shortfalls. * Process Compliance: Enforce adherence to ITIL-based processes ( Incident , Problem, Change, and Release Management ) within the AMS… more
- Southern Company (Naperville, IL)
- …regards to Crisis Management , the position develops, trains, and executes the Crisis Management plan and Major Incident Support Team plan. These plans ... of this position is to manage the Crisis and Incident Management objectives for Southern Company Gas...PHMSA, DOT, DHS, OSHA, FEMA or other related agencies ** MAJOR JOB RESPONSIBILITIES:** + Oversees the Business Continuity Programs… more
- BAE Systems (Vicksburg, MS)
- …management lifecycle from request to implementation. + ** Incident and Problem Management :** + Support major incident response and contribute to ... business needs, monitoring performance, and supporting core IT service management functions like incident , problem, and change management . This role requires… more
- State of Arkansas (Texarkana, AR)
- …supervising a team of staff to ensure the safety, security, and effective management of offenders. The Corrections Major is responsible for strategic planning, ... CORRECTIONS MAJOR Date: Dec 3, 2025 Req ID: 54439...and inmate management techniques. Knowledge of crisis management , emergency response, and incident command systems… more
- CUNY (New York, NY)
- …packet capture support and analysis of traffic flows + Lead infrastructure crisis management and major incident response; coordinate rapid service ... restoration and post- incident problem management . + Own disaster recovery design and configurations for network services; plan and execute periodic DR tests and… more
- Waystar (Atlanta, GA)
- …Drive automation of operational tasks and improve system observability. + ** Incident Management & Response** + Lead major incident response efforts, ... ensuring timely resolution and clear communication. + Establish and refine incident management processes, including root cause analysis and follow-up actions. +… more
- JPMorgan Chase (Columbus, OH)
- …a point of contact during Major Incidents working with the Global Incident Management team and other partners providing information regarding client impacts, ... SQL **Preferred qualifications, capabilities, and skills** + Hands-on experience in incident management or production support environment + Experience working… more
- AIG (Charlotte, NC)
- …and technology challenges and recommend ways to optimize performance. + Govern Incident Management and root cause analysis, technical issues, problem resolution ... discussions. + Participate in PI Planning + Participate in Major incident RCA calls. + Refine/ mature...deadlines. + Sound knowledge of all ITIL processes ie, Incident Management , Problem Management , Change… more
- SpaceX (Hawthorne, CA)
- …and manage the CMDB platform in Atlassian Jira and related integrations with asset management , incident , and change management systems. + Ensure data ... cost center attribution, and inventory lifecycle. + Knowledge of incident and change management processes, and how...work extended hours and/or weekends as needed to meet major milestones. + Must be able to travel -… more
- DR Horton, Inc. (Arlington, TX)
- …procedures, audits, investigations, and division support across all markets * Lead incident management protocols, including critical incident response, ... * Present risk and insurance trends, strategic recommendations, safety performance and major incident findings to executive leadership * Facilitate a healthy… more