- MUFG (Walnut Creek, CA)
- …advice, guidance, and training to end-user base. + Follow the Change, Release, Incident , and Problem Management policies. + Analyze and troubleshoot complex ... mid to senior level technician for all aspects of the job. ** Major Responsibilities:** + Support and maintain computer systems, desktops, software, hardware, and… more
- Regeneron Pharmaceuticals (Troy, NY)
- …and Response EDR, Antivirus AV), monitoring security posture, and coordinating incident response and remediation efforts. Key tasks include maintaining the IT ... teams to address risks across IT/OT operations. Oversight of service quality, incident management, and IT/OT solution lifecycles is a critical part of the… more
- Marriott (Bethesda, MD)
- …The role includes 24/7 support coverage during cutover periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, ... coordination with third-party vendor, issue triage teams, and proactive problem and knowledge management. The Director will also play a key role in governance by… more
- Ensono (Santa Fe, NM)
- …recoveries. Governance, Audit & Security + Operate within ServiceNow for change, incident , and problem management; deliver robust RCAs and preventive actions. ... + Ansible (playbooks/roles, Tower/AWX, inventory, credentials, RBAC). + ServiceNow (Change/ Incident / Problem /CMDB). + Strong command line, Git, and secure… more
- Truist (Atlanta, GA)
- …system configurations, contributing to the shared knowledge base. 6. Participate in incident , problem , and change management processes, following ITIL best ... for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific...(ITSM) tools such as ServiceNow with solid understanding of incident , problem , and change management processes. 4.… more
- Truist (Raleigh, NC)
- …system configurations, contributing to the shared knowledge base. 6. Participate in incident , problem , and change management processes, following ITIL best ... for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific...(ITSM) tools such as ServiceNow with solid understanding of incident , problem , and change management processes. 4.… more
- RWE Clean Energy (Roscoe, TX)
- …The **Large Correctives Supervisor** reports to, assists and supports the Director, Major Maintenance & Technical Services in managing and coordinating the operation ... performance at every job + Leads a team in performing up-tower major component replacements from multiple turbine manufactures, including GE, Siemens, Vestas,… more
- Utilities Service, LLC (Marlborough, MA)
- …regulations. Through collaboration with cross-functional teams, you'll foster knowledge-sharing, problem -solving, and a strong culture of safety across the ... and correct safety hazards. + Conducts regular Job Behavior Observations (JBO's) with major focus on: + The objectives of Safety Management + Observing and… more
- University of Washington (Seattle, WA)
- …state and around the world. UW employees offer their boundless energy, creative problem -solving skills and dedication to build stronger minds and a healthier world. ... for occupational health programs. In coordination with EH&S, track and analyze incident trends and work to implement and monitor prevention efforts * Compliance… more
- Mastercard (New York, NY)
- …support, and a strong focus on operational excellence. Responsibilities Incident & Problem Management * Lead the response to major incidents, ensuring quick ... cause analysis (RCA) for network outages or degradations. * Drive post- incident reviews and implement corrective/preventive actions. Performance Analysis & Reporting… more