- CACI International (Sterling, VA)
- …and performance evaluations + Coordinate with other ITSM process owners to integrate problem management with incident , problem , and change management ... Network Problem Management Quality Assurance Lead Job Category: Information...roles + TS/SCI with Poly required + Experience with major ITSM platforms (eg, ServiceNow, BMC Remedy) + ITIL… more
- Citigroup (Jersey City, NJ)
- …and change requests at a global enterprise level, and handling major incident process end to end with problem reviews. Participating in application change ... for Business-As-Usual which includes better monitoring, failover, and resiliency. Follow Incident & Problem management procedures diligently for delivering… more
- TEKsystems (Columbus, OH)
- …and fosters cross-functional collaboration. A key focus is evolving the Major Incident process to enhance responsiveness, accountability, and long-term ... with organizational and patient care goals. Core Responsibilities + Major Incident Management & Continuous Improvement +...Lean or Six Sigma to IT service processes, especially incident and problem management. + Outcome-Based Metrics… more
- GE Vernova (Niskayuna, NY)
- …electrify and decarbonize for a zero-carbon future. Representing virtually every major scientific and engineering discipline, our researchers are collaborating with ... mitigation strategies + Develop and implement emergency management plans, including Incident Command System (ICS) protocols, to ensure effective response to security… more
- Bayer (Creve Coeur, MO)
- …and supporting business opportunities for value creation. As a member of the global Major Incident Management Squad, your focus is on the restoration of broken ... and minimizing the adverse impact on business-critical functions. The Major Incident Manager is responsible for managing... closure for CAPA identification and assignment + Involve Problem Management into the debrief for follow-up on CAPA… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …analytical skills, improve response times, and strengthen team performance. . Support major incident management activities by coordinating Tier 1 response ... Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network… more
- Mastercard (New York, NY)
- …operations. Responsibilities Incident Command & Coordination * Take ownership of major network incidents (eg, outages, degradations). * Act as the single point ... and decision-making under pressure. * Experience with ITIL processes, especially Incident and Problem Management. * Outstanding communication and coordination… more
- Bechtel Corporation (Thacker, AR)
- …in the areas of learning from incidents, data capture and reportability, incident investigation, root cause analysis, and Six Sigma. You will provide technical ... project's ES&H Learning and Development activities, with a strong emphasis on incident investigation and corrective action planning. You will also support the… more
- LCEC (North Fort Myers, FL)
- …post- incident reviews, ensuring lessons learned are documented and shared. Track incident and problem trends to proactively reduce future disruptions. + ... post- incident reviews, ensuring lessons learned are documented and shared. Track incident and problem trends to proactively reduce future disruptions. +… more
- Justworks (New York, NY)
- …+ Minimum of 10 years of professional, hands-on experience with crisis or major incident management, leading cross-functional and third-party response efforts. + ... Business Resilience program, defining its core components (eg, BIA, BCP, Incident & Crisis Management) and refining governing policies and standards to… more