- Sanofi Group (Morristown, NJ)
- **Job Title:** Associate Director , Affordability COE PB - Call Center in Patient Support Services **Location** : Cambridge, MA Morristown, NJ **About the ... and support to patients and customers. As the Associate Director of Affordability - Call Center...management of affordability education to both patients and call center agents; copay call … more
- Peckham, Inc. (Grand Rapids, MI)
- …of Business Services provides overall operational direction and leadership for a Customer Service Call Center operation. The Director of Business Services is ... a complete view of your experiences* Peckham Inc. - Director of Contact Center Solutions POSITION SUMMARY...cost targets are met. Directs all phases of assigned call center contracts, including special programs/projects from… more
- Kaleida Health (Buffalo, NY)
- …and inclusion where diversity is valued and celebrated!_ **Position** Director of Call Center **Location** US:NY:Buffalo | Management | Full-Time **Req ... ** Director of Call Center **...with service line leadership, hospital executives, IT, marketing, referral management and population health.** **Education And Credentials** **Bachelor's degree… more
- Mass Markets (Wichita, KS)
- …and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible for the ... ourselves as a trusted partner in the industry. The Director is responsible for the management and...metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting… more
- Mass Markets (Mesilla, NM)
- …and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible for the ... as a trusted partner in the industry. The Associate Director is responsible for the management and...metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting… more
- Robert Half Finance & Accounting (Baltimore, MD)
- …Requirements Qualifications: + 8+ years of progressive leadership experience in a call center environment, including executive-level management . + Proven ... managing budgets at a department or organizational level. + Knowledge of call center technologies, workforce management , and CRM platforms. + Excellent… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... **Purpose:** We are seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation, and secure… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …_development,_ and leadership programs + And more **Description** **Overview:** + The Director , Contact Center Workforce Management is responsible for ... leading, developing, and optimizing workforce management operations within the contact center . +...consistent operational performance and exceptional patient experience. + The Director partners with contact center leadership to… more
- Texas A&M University System (Corpus Christi, TX)
- …the University Counseling Center 's clinical services and related staff management and administrative duties. The Associate Director supervises clinical ... + Assists Director with implementation of risk management initiatives. + Represents the University Counseling Center...Counseling Center in the absence of the Director . + Assist with back-up on- call coverage… more
- University of Rochester (Rochester, NY)
- …extensive investigation and analysis. + Acts as a back-up for the Data Center Director . + Manages Data Center on- call rotation. + Leads staff meetings. + ... Manages Data Center billing/posting. + Attends management meetings. +...as a back-up for the Data Center Director . + Supports Data Center on- call… more