- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Manager , Customer Care ( Call Center ) Recruitment Category TypeStandard Functional CategoryCustomer Service ... TemporaryRegular Position End Date (if temporary) Work Schedule Hours as scheduled. Call Center Operates Monday-Friday 8am-6pm. Additional hours as required.… more
- Mass Markets (Dallas, TX)
- …organization. Looking to add an experiencedCall Center Client Account Manager Ito support complex business process outsourcing accounts. This role ... services companies in the USA, with a strong call center footprint and operations that extend...experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center … more
- Centene Corporation (Denver, CO)
- …the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- Mass Markets (Las Cruces, NM)
- …organization. Looking to add an experiencedCall Center Client Account Manager IIIto support complex business process outsourcing accounts. This role ... services companies in the USA, with a strong call center footprint and operations that extend...experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center … more
- PennyMac (St. Louis, MO)
- …through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor Customer Service ... services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of US...to achieve department goals. The Customer Experience / Mortgage Call Center Manager will :… more
- Mass Markets (Killeen, TX)
- …tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... a globally expanding, industry-leading organization. We are looking for an Experienced Call Center Managerto oversee operations, drive performance, and ensure… more
- Mass Markets (Wichita, KS)
- …tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Intuit (Mountain View, CA)
- … of Excellence. **Responsibilities** **(Must have Quality Assurance Management experience supporting Call Center Sales and Service)** **Evolve and Scale the ... **Overview** The Quality Assurance Manager is an individual contributors role that safeguards...alignment around quality standards and ensure consistent application across business units + Establish foundational processes, pilots, and calibration… more
- Oriental Bank (San Juan, PR)
- The Manager , Remote Network ( Call Center Concierge) is responsible for the oversight of the Concierge team. Ensure the team serves high-end customers with a ... sharp and professional business approach. Increases revenues and portfolio by building good...or related work of management required. Supervisory experience in call center environment is highly-desirable. + Minimum… more
- AssistRx (Overland Park, KS)
- …emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more