- Premera Blue Cross (Mountlake Terrace, WA)
- …our organization? We are seeking a dynamic and passionate individual to join our team as the Manager , Contact Center Quality . In this role, you will have ... us deliver exceptional experiences to our customers! The ** Manager of Contact Center Quality ** oversees the quality assurance programs for various… more
- Mass Markets (Garden City, GA)
- … Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality , compliance, and ... implement QA frameworks, scorecards, and calibration sessions. + Analyze quality trends and provide actionable insights to operations and...in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
- NTT America, Inc. (Chicago, IL)
- …all performance and SLA goals and fosters a quality driven culture. The Contact Center Manager is responsible for: + Monitor dashboards, workloads, ... forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business...customer relations and maintain the highest standards of ethics, quality and service. + Provide professional, customer centric service… more
- Mary Greeley Medical Center (Ames, IA)
- Lifepoint is seeking a PRN Case Manager to work at Mary Greeley Medical Center on the Acute Rehab unit. If you, or someone you know, might be interested in ... learning more about this opportunity, please contact : Julie Roberts Program Director, Acute Rehabilitation Unit Lifepoint Health ### Apply here- PRN Case Manager … more
- Biomat USA, Inc. (Pocatello, ID)
- …and the disposition of the associated results. + Works in collaboration with the Center Manager to develop the staff's knowledge of their job function and ... of the product. **Other Responsibilities for Role:** + Documents and tracks/trends center quality incidents and follows-up on incidents/errors as required;… more
- Pegasystems (Boston, MA)
- Senior Manager of Solutions Consulting - Contact Center Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our Team:** Join ... working within large Customer Service Centers (call centers) and understanding of contact center operations + Strong background in products and services… more
- Three Saints Bay (Martinsburg, WV)
- **Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **Call Center Quality Manager .** **POSITION RESPONSIBILITIES:** + Oversees the … more
- Quality Technology Services, LLC (Phoenix, AZ)
- …QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The ** Quality Assurance Program Manager ** (QAM) is primarily responsible for ... leading the development and implementation of data center construction project-specific quality programs in alignment...us know the nature of your request and your contact information. It's exhilarating to find yourself at a… more
- Nordstrom (Cedar Rapids, IA)
- Job Description Schedule: B Shift, Tue-Fri, 4:00PM-2:00AM The ideal Inventory Integrity & Quality Manager is a versatile, results oriented leader with strong ... skills. This position will lead the inventory integrity and quality team to ensure high levels of inventory accuracy,...or related discipline . 5+ years distribution and/or fulfillment center work experience with 3+ years supervisory / management… more
- Stanford Health Care (Newark, CA)
- …patients with the very best in diagnosis and treatment, with outstanding quality , compassion and coordination. With an unmatched track record of scientific ... discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep… more