- Wolters Kluwer (New York, NY)
- About the Role: Step up as a Manager , Customer Success, where you will manage a team and oversee a department dedicated to maintaining and enhancing customer ... onboarding process, enhancing the overall experience. * Analyze customer performance data to identify improvement areas....lead teams effectively. * Analytical Skills: Ability to analyze data and derive actionable insights . * Strategic… more
- Palo Alto Networks (Santa Clara, CA)
- …gather requirements, define user stories, and ensure successful product delivery. + Utilize data -driven insights from dashboards and customer health metrics ... win with precision. **Your Career** As a Senior Product Manager for IT Customer Experience, you will... licensing and entitlement management, ensuring accurate and reliable data for customers and internal teams. This includes managing… more
- Lucid Software (Salt Lake City, UT)
- …achieve measurable success through the adoption of Lucid's products. As a Sr. Cloud Customer Success Manager (CSM) you will go beyond traditional customer ... with leaders such as Google, Atlassian, and Microsoft. The Customer Success Team at Lucid Software plays a central...for expansion. + Identify and mitigate churn risks through data -driven insights and proactive engagement. + Develop… more
- Abbott (Alameda, CA)
- …their glucose levels with our new sensing technology. We are seeking a visionary Manager , Global Customer Service Learning to lead the transformation of ... requirements. + Define and track KPIs such as learning engagement, proficiency, customer satisfaction, and resolution time. Use insights to continuously improve… more
- Wayfair (Boston, MA)
- …+ Create reporting and decision models that translate KPI shifts and customer insights into actionable recommendations for system iterations, automation, and ... Must be on-site in Boston, MA (Monday-Thursday) Analytics Manager , Journey Optimization At Wayfair, we care deeply about our customers. Our award-winning Customer… more
- Google (Chicago, IL)
- …measurable results aligned with customer objectives. + Monitor performance data to extract key insights , identifying and cultivating qualified promote ... Account Manager , Financial Services, Large Customer Sales...to customers, maintaining account hygiene. + Build and pitch data -driven solutions to maximize customer value through… more
- Abbott (Alameda, CA)
- …closely with UX teams to design and execute user research that uncovers deep customer insights , ensuring product decisions are grounded in real user needs and ... this space, it is imperative Abbott creates a best-in-class customer experience through a leading digital ecosystem that is...Strong analytical skills: able to collect, assess and derive insights from data to make decisions +… more
- Proofpoint (Albany, NY)
- …analytics** , commercial strategy, or revenue operations + Familiarity with **Salesforce** , customer data platforms, or revenue intelligence tools + Exposure to ... Remote **Role Summary** We are seeking an **Advanced Analytics Manager to lead high-impact Sales and GTM analytics initiatives**...equivalent) + Write and manage robust SQL queries and data pipelines across complex systems + Present insights… more
- Colgate-Palmolive (Los Angeles, CA)
- …common goals. Together, let's build a brighter, healthier future for all. As the ** Customer Development Manager , Regional Grocery** , you will have direct P&L ... specific strategies that drive business growth. The role also leverages data analytics to identify growth opportunities, enhance customer relationships,… more
- AbbVie (Mettawa, IL)
- …business teams on a launched brand. Data -mine both custom research and data to uncover insights that identify opportunities for growth; proactively identify ... in Marketing Analytics and Business Intelligence, including strong working knowledge of key data sources and approaches into gaining insights at the global and… more