- The Hertz Corporation (Columbia, SC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize… more
- ECP (Chicago, IL)
- …people-centered operational leader to help shape the future of our Customer Experience ( CX ) division. This role is ideal for someone who thrives at the intersection ... frameworks, success measures, and communication flows that bring clarity across CX functions. + Translate company goals into actionable plans, improving alignment,… more
- Call Your Mother Deli (Washington, DC)
- …intersection of Marketing, Ops, People, and Tech and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees part-time customer ... MANAGER BASED IN WASHINGTON, DC The Customer Experience ( CX ) Manager is the heartbeat of how...Translate guest data into actionable weekly, monthly, and quarterly insights and partner with Ops to close gaps. +… more
- The Hertz Corporation (Oklahoma City, OK)
- …our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, ... Policy teams to implement long-term fixes. + Champion "voice of the customer" insights from recovery cases to inform product, process, and training enhancements. +… more
- Global Industrial (Buford, GA)
- Assistant Manager , CEX Operations Date: Dec 28, 2025 Location: Buford, GA, US, 30518 Global Industrial For over 70 years Global Industrial has been an industry ... adherence) and partner with functional leads to address gaps. * Present insights and performance trends to mid- and senior-level stakeholders. 2. Cross-Functional… more
- Coinbase (Charlotte, NC)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect… more
- Intuit (Oakland, CA)
- **Overview** Come join an innovative CX leadership team driving breakthrough growth and awesome customer experiences for TurboTax and Credit Karma! Intuit is seeking ... an experienced CX leader to lead a Credit Karma Customer Success...priorities, and developing the organization. **Responsibilities** + Strong people manager with a proven track record of leading winning… more
- Tucson Electric Power (Tucson, AZ)
- …you will do:** + Lead enterprise-wide data-driven decision-making by translating insights into strategies that enhance customer and employee experiences. + Design ... datasets using tools like SQL, Python, R, and Oracle to uncover actionable insights . + Knowledge and experience using program and applications such as Qualtrics, JD… more
- Walmart (Bentonville, AR)
- **Position Summary ** Senior Manager , Experience Research At Sam's Club, we're committed to being the membership you love the most. The Sam's Club Experience Design ... compelling storyteller and communicator, with the skillset of turning data and insights into a captivating narrative to guide decision makers and influence… more
- H&R Block (MO)
- …one that defined an industry and is now leading its transformation. The Program Manager - Financial Services within the Product Support & Insights Team champion ... understanding of their behaviors and needs, and leverages data-driven insights to evolve H &R Bloc k's servic ing...customer s' servici ng journeys while simultaneously improving the CX and driving incremental LTV + Own and broadcast… more