- Coinbase (Charlotte, NC)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect… more
- Intuit (San Francisco, CA)
- **Overview** Come join an innovative CX leadership team driving breakthrough growth and awesome customer experiences for TurboTax and Credit Karma! Intuit is seeking ... an experienced CX leader to lead a Credit Karma Customer Success...priorities, and developing the organization. **Responsibilities** + Strong people manager with a proven track record of leading winning… more
- SCI Shared Resources, LLC (Houston, TX)
- …Teams** : Work closely with Product Managers and other leaders to align on CX feature development and ensure that customer insights are incorporated into product ... and delivery of consistent, user-centric journeys by translating customer insights into actionable initiatives. The Director, Customer Experience partners closely… more
- Tucson Electric Power (Tucson, AZ)
- …you will do:** + Lead enterprise-wide data-driven decision-making by translating insights into strategies that enhance customer and employee experiences. + Design ... datasets using tools like SQL, Python, R, and Oracle to uncover actionable insights . + Knowledge and experience using program and applications such as Qualtrics, JD… more
- Walmart (Bentonville, AR)
- **Position Summary ** Senior Manager , Design Research At Sam's Club, we're committed to being the membership you love the most. The Sam's Club Experience Design team ... compelling storyteller and communicator, with the skillset of turning data and insights into a captivating narrative to guide decision makers and influence… more
- H&R Block (MO)
- …one that defined an industry and is now leading its transformation. The Program Manager - Financial Services within the Product Support & Insights Team champion ... understanding of their behaviors and needs, and leverages data-driven insights to evolve H &R Bloc k's servic ing...customer s' servici ng journeys while simultaneously improving the CX and driving incremental LTV + Own and broadcast… more
- Coinbase (Des Moines, IA)
- …deep expertise in experimentation, analytics and advanced modeling, we produce insights which directly move the company's bottom line. Customer Support/Experience is ... friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce… more
- JobNimbus (Lehi, UT)
- …research initiatives: win/loss, surveys, persona validation, competitor insights + Synthesize insights across Sales, CX , and product usage to guide messaging ... Deliver positioning for packaging tiers and monetization strategy Sales & CX Enablement + Build strategic enablement content: battlecards, pitch frameworks,… more
- R1 RCM (Salt Lake City, UT)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. **As our** Manager of Marketing - Demand Generation, you will own our GTM ... within current customers, and deepen alignment with our commercial and Customer Experience ( CX ) teams. This role is highly strategic and deeply executional. You will… more
- Vanguard (Charlotte, NC)
- …client experience, and improve and transform our suite of digital products. + As an Analytics Manager within CX Alpha, you will play a critical role in leading a ... to drive D&A's vision of attaining a world class CX . + CXD's vision is to take a stand...and predictive analytics techniques, visualizing data to deliver actionable insights , influencing business leaders using consultative skills and analytic… more