- New York State Civil Service (Albany, NY)
- …3 will function as manager of lower-level general desktop support staff for End User Support within the NYS Office of IT Services (ITS), Dedicated Support, ... but are not limited to:* Review and assign IT Service Management (ITSM) system incident and request tickets within...and courteously address desktop support calls transferred by the Service Desk.* Monitor ITSM work queues to ensure timely… more
- Cayuse Holdings (Pendleton, OR)
- …and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Fielding end - user communication, creating and documenting tickets, troubleshooting and ... **Overview** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via… more
- Johns Hopkins University (Baltimore, MD)
- …meetings for requirements gathering or collaborations with their peers and sometimes end - user support. The typical customers are IT personnel, University staff ... independently and receives project and support work from their manager or Network Architect; they may also receive tasks...Network Architect; they may also receive tasks from the Service Now as incidents or requests for service… more
- Enterprise Bank & Trust (St. Louis, MO)
- …wire transfers, ensuring account accuracy, and maintaining exceptional customer service standards. **Essential Duties & Responsibilities** + Processes billions of ... tasks such as balancing of accounts, balancing wire totals, and conducting morning and end of day processing + Exercising judgment and making decisions that may have… more
- SRP (Tempe, AZ)
- …its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to ... to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and… more
- AdventHealth (Port Charlotte, FL)
- …set. Aware of aseptic technique and proper wrapping of instrument trays to allow the end user to open product in an aseptic manner and produces a compact, ... leading-edge care and state-of-the-art technology to Floridas Suncoast. Our 254-bed full- service facility offers emergency care, a primary stroke center, orthopedics… more
- MyFlorida (Tallahassee, FL)
- …physical, operating system, database, network, and application layers as well as end - user processes and security. The computing environments range from ... cutting-edge cloud computing models to shared service data centers and consortiums to individual client-server and...supervision of an Audit Coordinator, Audit Supervisor, or Audit Manager . Examples of Work Performed + Conducts IT audits… more
- AdventHealth (Orlando, FL)
- …set. Aware of aseptic technique and proper wrapping of instrument trays to allow the end user to open product in an aseptic manner and produces a compact, ... + We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year **The role… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …diagnose, resolve and respond to local program / project site IT incidents and service requests, priorities, and goals in a MS Windows based environment that can ... and is supervised by a local site or Corporate IT supervisor / manager . Will also receive corporate direction and follow corporate IT standards, policies, processes,… more
- Choice Hotels (Scottsdale, AZ)
- …resolve major incidents including on-call support. + Site Reliability: Improve service resiliency and performance of the production infrastructure. + Utilities: ... developing highly transactional, mission-critical applications in heterogeneous environments/architecture for multi- user systems. + Proficient in Microsoft Outlook, Excel, PowerPoint… more