- Guardian Life (Stamford, CT)
- …Relationship: As a Senior Product Owner, you will report to a Product Manager , Self- Service Strategy. The assigned persona (plan holder/ employer, member, broker ... a Senior Product Owner, which will be responsible for self- service portal and mobile capabilities utilized by plan holders/...addition, this Product Owner role is responsible for the end -to- end digital experience for a specified persona(s),… more
- Beth Israel Lahey Health (Charlestown, MA)
- …in people's lives.** Provides tier 2 benefits related triage within the HR Service Center and high touch customer service while ensuring compliance standards ... worker experience by proactively seeking information, as well as promote self- service system capabilities, to resolve HR business requests quickly (essential) +… more
- The Hartford (Wayne, PA)
- …leads, and actively contributes to Hartford Funds' infrastructure, cloud, cybersecurity, and end - user technology operations. Managing a small, hybrid team, this ... Data Manager - 87IB3E We're determined to make a...audit readiness and alignment with parent company standards. + End - User Technology & Digital Workplace + Oversee… more
- T and T Consulting Services (Brunswick, GA)
- …network and transport infrastructure, cybersecurity and operations center monitoring, IT service management, end - user computing, audiovisual and ... and structures that maintain clear referential integrity. + Extensive experience with Ivanti Service Manager , Ivanti Voice Server, Ivanti Asset Manager , and… more
- Texas A&M University System (Kingsville, TX)
- …directs workload distribution among helpdesk staff, and ensures timely resolution of user requests in accordance with service standards. The IT Specialist ... stay current with emerging technologies and best practices. + Research unique end - user needs and provides specialized guidance, recommendations, and alternative… more
- GE Aerospace (Hooksett, NH)
- …+ Ensure support team readiness and availability + Investigate the possibilities of automation for self- service of end user support + Manage and lead the ... minimal guidance + Assist & own the preparation of end user support documentation and knowledge +...other in-house support tech team + Partner with product service owners on new service introductions, change,… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …dependencies. + Leverage data to guide product strategy. + May lead or guide user acceptance testing with end users. + Build, own, maintain, prioritize, ... business requirements in the form of epics, features, and user stories. In this role, you will be instrumental...sessions to identify scope of work. + Collaborate with Manager , Product Management, and other Product Owners to develop… more
- Improveit Home Remodeling (Columbus, OH)
- …and provide hands-on leadership for servers, networking, cloud platforms, security, and end - user devices (desktops, laptops, and tablets). This role supports ... quality, connectivity, and recording storage issues in real time End - User Device Ownership (Desktops, Laptops & Tablets)...devices + Manage IT ticketing queue (Jira or Zoho Service Management) and mentor junior team members on escalations… more
- Union Hospital Health Group (Terre Haute, IN)
- …peripherals. + Responds to user needs in a timely, accurate, and customer service -oriented manner. + Trains end users in the use of computers, peripherals, ... patients and staff. Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities....and acquisition functions for computers and supplies. + Determines end user computer specifications by discussing uses… more
- ERP International (New York, NY)
- …tickets and system engineering issues; provide regular tracking and summary inputs to the Service Area Manager as needed. + Work extensively directly with DFC ... ) is currently seeking a Full Time, On Site mid-level ** Service Desk /Infrastructure System Analyst Engineer** to support our Development Finance… more