- Hartford HealthCare (Meriden, CT)
- …on customer service and total cost of ownership issues. Will provide support for end users and end user applications. Is well versed in the deployment ... identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the...acceptable. . Minimum of 1 year's functional experience in end user support. One year PC support… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …dependencies. + Leverage data to guide product strategy. + May lead or guide user acceptance testing with end users. + Build, own, maintain, prioritize, ... the relationship between business partners, all vendor partners, and user community, bringing their voice to the agile team....sessions to identify scope of work. + Collaborate with Manager , Product Management, and other Product Owners to develop… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …dependencies. + Leverage data to guide product strategy. + May lead or guide user acceptance testing with end users. + Build, own, maintain, prioritize, ... business requirements in the form of epics, features and user stories. You are instrumental in driving collaboration and...to identify scope of work. + Collaborate with the Manager of Product and other Product Owners to develop… more
- Cayuse Holdings (Austin, TX)
- …Analyzes and reviews system, data, and project deliverables such as business user requirements, design documentation, test plans, and risk assessment plans to ensure ... ensuring smooth transitions and measurable improvements in efficiency, cost-effectiveness, and service quality. + Acts as a liaison between state staff and… more
- Link Solutions Inc (Adelphi, MD)
- …processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end - user PC, server, mainframe applications, ... and technician issues and will interface with the Program Manager to drive process improvement and service ...Program Manager to drive process improvement and service delivery performance. Become an integral part of a… more
- Securitas Security Services USA, Inc. (Redmond, WA)
- …* Provide Tier1/Tier2 support for network access including troubleshooting and end user guidance for Multi-Factor Authentication/Virtual Private Network/Remote ... Position: Customer Service Representative II, Access Management Location: Redmond, WA...* Provide ongoing support for system users (cardholders, access manager , custodians, and owners, and approvers) and VPN/RAS users.… more
- Robert Half Technology (Schaumburg, IL)
- …ownership of our service desk operations. Reporting to the IT Operations Manager , you will manage a team of three in-house technicians plus outsourced Level 1 ... support, delivering exceptional end - user support in a 24x7 global enterprise....new technologies, managing budgets, scaling team resources, and optimizing service levels through SLA management and possible outsourcing initiatives.… more
- AAA Mid Atlantic (Worthington, OH)
- …the Internet/Intranet to aid in problem resolution. + Document all pertinent end user identification information, including name, contact information, business ... AAA Club Alliance is currently seeking a IT Service Engineer at our Worthington, OH location. *This...desktop, printers, tablets etc. Work with the Technical Asset Manager to properly capture and inventory assets in the… more
- CUNY (New York, NY)
- …events is required. The Media Services Technician must deliver excellent customer service to end users, interact and communicate effectively with coworkers, ... + and repairs to a variety of multimedia and end - user computer equipment, including such + components...all applicable policies and procedures. + Delivers excellent customer service to end -users. + Interacts effectively with… more
- CACI International (Chantilly, VA)
- …secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. On this program, ... to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well...as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD… more