- Link Solutions Inc (Adelphi, MD)
- …processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end - user PC, server, mainframe applications, ... and technician issues and will interface with the Program Manager to drive process improvement and service ...Program Manager to drive process improvement and service delivery performance. Become an integral part of a… more
- Securitas Security Services USA, Inc. (Redmond, WA)
- …* Provide Tier1/Tier2 support for network access including troubleshooting and end user guidance for Multi-Factor Authentication/Virtual Private Network/Remote ... Position: Customer Service Representative II, Access Management Location: Redmond, WA...* Provide ongoing support for system users (cardholders, access manager , custodians, and owners, and approvers) and VPN/RAS users.… more
- Robert Half Technology (Schaumburg, IL)
- …ownership of our service desk operations. Reporting to the IT Operations Manager , you will manage a team of three in-house technicians plus outsourced Level 1 ... support, delivering exceptional end - user support in a 24x7 global enterprise....new technologies, managing budgets, scaling team resources, and optimizing service levels through SLA management and possible outsourcing initiatives.… more
- AAA Mid Atlantic (Worthington, OH)
- …the Internet/Intranet to aid in problem resolution. + Document all pertinent end user identification information, including name, contact information, business ... AAA Club Alliance is currently seeking a IT Service Engineer at our Worthington, OH location. *This...desktop, printers, tablets etc. Work with the Technical Asset Manager to properly capture and inventory assets in the… more
- CUNY (New York, NY)
- …events is required. The Media Services Technician must deliver excellent customer service to end users, interact and communicate effectively with coworkers, ... + and repairs to a variety of multimedia and end - user computer equipment, including such + components...all applicable policies and procedures. + Delivers excellent customer service to end -users. + Interacts effectively with… more
- CACI International (Chantilly, VA)
- …secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment. On this program, ... to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well...as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD… more
- Techtronic Industries North America, Inc. (Houston, TX)
- …**Customer Service Excellence:** + Assist in creating ideas to improve end user experience and loyalty. + Position self asanknowledgeableand resource for ... our dynamic team! Under the direction of the Factory Service Center Branch Manager , the Repair Technicians...+ Ensure accurate and timely order fulfillment and maintain end user records and databases with up-to-date… more
- Microsoft Corporation (Redmond, WA)
- …partners. You'll work across the full technology stack-from web UX and service endpoints to middle‑tier workflows and data layers-contributing to features that shape ... them into the development of design documents for a product, application, service or platform. Actively identifies other teams and technologies to leverage, how… more
- Caterpillar, Inc. (Mossville, IL)
- …technical teams. + Coordinate User Acceptance Testing with process owners and end users. + Establish and oversee Service Level Agreements and ensure ... product budget. + Partner with process teams to deliver end ‑ user training. + Work closely with the...training. + Work closely with the Digital Customer Support Manager to strengthen IT Service Management processes.… more
- Legrand NA (IA)
- …responsibilities are handled independently. What Will You Do? + Establish and grow account/ end user relationships to ensure that the corporate and territory ... + Develop and manage territory business plans. This consists of Expenses, sample budgets, end user presence. Completion of all reports in a timely and articulate… more
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