- BlackBox (Plano, TX)
- …field along with 10+ Years of relevant hands on experience in an end user and customer focused networked PC environment + Industry-specific certifications ... making sound judgments that are required to deliver optimal service to our end users. Must possess...make efficient use of their PCs + Respond to user requests and service issues in a… more
- Robert Half Technology (Gig Harbor, WA)
- …Harbor, Washington (100% Onsite) Pay rate: up to $32/hourly Key Responsibilities: + Provide end - user support and respond to service tickets across three city ... supporting Windows OS environments. + Tier 1 support experience, including end - user troubleshooting. + Working knowledge of Active Directory, including… more
- Caterpillar, Inc. (Mossville, IL)
- …teams + Coordinating User Acceptance Testing with process teams and key end -users + Sets and manages the annual digital product budget aligned with product ... roadmap + Partner with the process team to provide end - user training + Collaborate with the Digital... training + Collaborate with the Digital Customer Support Manager to establish robust IT Service Management… more
- Scotiabank (OR)
- …requirements. + 2nd level Support + Provide effective day to day end user business support + Support the Manager by researching and analyzing operational ... all high-priority issues that affect availability and customer and user impact to the Manager and Senior Management. + System Availability/ Service Levels… more
- EMCOR Group (Mclean, VA)
- …to resolve and help follow up on status + Address and support Level 1 Vista user needs with customer service focused attitude and demeanor + Manage master list ... support team and take direction from the Vista Support Manager . The ideal candidate should be analytical with an...Assist with planning, coordination and execution of training for end users including monthly user calls to… more
- City of New York (New York, NY)
- …technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification ... to support modernization of administrative tracking systems to ensure sustainable and user -centered tools. - Assist the Data Operations Manager in managing… more
- Capital One (Richmond, VA)
- …writing SQL Queries to extract data. + At least 4 years of experience troubleshooting end user issues Preferred Qualifications: + Bachelor's Degree + 5+ years of ... Access Controls (RBAC) + 4+ years of experience troubleshooting end user issues in Access Certifications +...be regularly worked. Chicago, IL: $175,800 - $200,700 for Manager , Cyber Technical McLean, VA: $193,400 - $220,700 for… more
- CACI International (Tinker AFB, OK)
- …global service desk, local field services, and life cycle support for end - user devices. **Responsibilities:** Serve as the Business Analyst on the UXM team ... support of the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The successful candidate will be a seasoned professional who can define… more
- Bristol Myers Squibb (Princeton, NJ)
- …data science teams to gather requirements, design prototypes, work with Product Manager to develop and support the technology solutions throughout its lifecycle. + ... including but not limited to requirements specifications, process diagrams, user acceptance test plans, traceability matrices, wireframes, training documents, and… more
- Indorama Ventures (Dayton, TX)
- …timely resolution. * Knowledge management: Creates/updates knowledge articles, runbooks, and end user guides; contributes to continuous improvement of support ... and other Indovinya sites as needed. They are responsible for managing service requests and incidents, supporting essential business systems and infrastructure, and… more
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