- Mount Sinai Health System (New York, NY)
- …up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and active ... standards, foster an exceptional interdisciplinary team culture, and directly impact patient recovery trajectories. **Qualifications** + Bachelor's in Nursing… more
- Mount Sinai Health System (New York, NY)
- …up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and active ... leadership concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and… more
- Mount Sinai Health System (New York, NY)
- …Follows up on all patient concerns in a timely manner and provides service recovery as needed. + Demonstrates caring, respect, compassion, empathy and active ... leadership concerns or issues identified during huddle and throughout shift. + Initiates service recovery for patients and family members who have concerns and… more
- Stanford Health Care (Redwood City, CA)
- …thrive with us. **This is a Stanford Health Care job.** **A Brief Overview** The Patient Care Manager is a Registered Nurse who provides unit leadership and ... to develop a quality practice setting that support professional nursing and quality patient care. The Nurse Manager is accountable for the effective delivery… more
- Amazon (Tempe, AZ)
- …our office Listening for indications of patient dissatisfaction, and completing the outlined service recovery steps in order to help One Medical retain the ... customer service including health insurance verification, medical billing, or patient eligibility determination - - Outbound/inbound call experience - - Proven… more
- Trinity Health (Syracuse, NY)
- …patient care activities as determined by unit needs. + Implement appropriate service recovery strategies. + Collaborate with nursing education to facilitate ... unit to promote and support an environment of excellent patient care. An individual in this role ensures compliance...Act, National Standards of Practice, and Nursing and Clinical Service standards of care and practice. + Ensure a… more
- Mount Sinai Health System (New York, NY)
- …up on all patient concerns in a timely manner and provides service recovery as needed. 9. Demonstrates caring, agility, respect, compassion, empathy and ... unit Dyad partner and staff in insuring that the Service /Unit setting maintains the highest standards of patient...issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members… more
- Mount Sinai Health System (New York, NY)
- …up on all patient concerns in a timely manner and provides service recovery as needed. 9. Demonstrates caring, agility, respect, compassion, empathy and ... unit Dyad partner and staff in insuring that the Service /Unit maintains the highest standards of patient ...issues identified during huddle and throughout shift. 3. Initiates service recovery for patients and family members… more
- Trinity Health (Chamblee, GA)
- …ensuring efficient, compliant, and patient -centered care. The Clinic Manager drives staff performance, customer service excellence, financial stewardship, ... set explicit customer service standards and behaviors (greeting, scripting, service recovery ). Provide coaching, role‑play, and competency assessments; use… more
- Atlantic Health System (Hackettstown, NJ)
- …Ensure timely and accurate documentation to all significant events, staffing adjustments, patient / family interactions, and service recovery actions, ... of dissatisfaction, conflict, or heightened emotion ensuring compassionate, empathetic responses and service recovery . Promote a culture of service … more