- Mount Sinai Health System (New York, NY)
- …practices to increase understanding of patients' perceptions of care. + Initiates service recovery for patients and family members who have concerns ... and escalates to Clinical Nurse Manager /Assistant Nurse Manager /Nursing Administrator or ... throughput facilitator and resource person for the unit/clinical service area. + Articulates the values of research and… more
- Mount Sinai Health System (New York, NY)
- …practices to increase understanding of patients' perceptions of care. 5. Initiates service recovery for patients and family members who have concerns ... and escalates to Clinical Nurse Manager /Assistant Nurse Manager /Nursing Administrator or ... throughput facilitator and resource person for the unit/clinical service area. 10. Articulates the values of research and… more
- Trinity Health (Chamblee, GA)
- …Leadership & Coaching** **:** + SuperviseMOSteam; set clear expectations for customer service behaviors (greeting, scripting, service recovery ). + Conduct ... standards; round in lobby areas to ensure warm, empathetic interactions. + Lead service recovery efforts and escalate concerns promptly. + Review Press Ganey… more
- SSM Health (St. Louis, MO)
- …families, and visitors. J) Rounds with purpose. K) Engages in service recovery activities referring unusual problems to Nurse Manager / Designate. L) Rounds ... of appropriate paperwork. I) Informs staff/charge nurses / nurse manager of nursing unit activities: return of patients to...5% Criteria A) Adheres to and incorporates all customer service standards in patient care and work… more
- HCA Healthcare (Brownsville, TX)
- … patient -centered care by evaluating psychosocial needs and providing community service coordination for identified patient populations. As a member of ... **Description** **Introduction** Are you passionate about the patient experience? At HCA Healthcare, we are committed...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- HCA Healthcare (Manchester, NH)
- …and all company matters. Monitors patient satisfaction/experience through rounding and service recovery . Uses patient satisfaction results to improve ... for designated units. The incumbent provides transformational leadership that promotes patient centered clinical nursing practice and service excellence… more
- CenterWell (Galion, OH)
- …of the patient in accordance with physician orders, under Clinical Manager 's supervision. Revise plan in consultation with physician based on ongoing assessments ... clinicians, you'll develop and manage care plans that support recovery and help patients get back to the life...external providers). + Report patient care/condition/progress to patient 's physician and Clinical Manager on a… more
- Dignity Health (Bakersfield, CA)
- …urgency and dedication to excellence in a fast-paced environment will not only support patient recovery but also fuel your own career advancement. + PATIENT ... compassionate, high-quality care that truly impacts our patients' well-being and recovery . Every day, you will leverage your expertise to provide individualized,… more
- HCA Healthcare (Port St. Lucie, FL)
- …- ensuring each patient receives high-quality, personalized care that supports recovery , independence, and hope. The Case Manager (CM) ensures high-quality, ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Developing and implementing individualized treatment plans that reflect the patient 's strengths, needs, and personal recovery goals… more
- UPMC (Pittsburgh, PA)
- …nurses will experience an exciting range of services including wound care, surgical recovery , patient education, and the opportunity to see motivated patients ... in your learning. **About UPMC Shadyside:** UPMC Shadyside's Surgical Service Line consists of several departments all with a...patients. We are a high-performing unit that focuses on patient -centered care. Among patient care, nurses will… more