- Sharecare (Nashville, TN)
- …daily support and management of the team. In addition, the Customer Service Manager is responsible for metric and quality performance monitoring. The ... direction of the Sr Manager of Customer Service , the Customer Service Manager ...Functions:** + **Team Supervision** **: Oversee daily operations and performance of customer service representatives.** + Manages,… more
- LGC Group (Gaithersburg, MD)
- …+ Monitor and report on service performance , using key performance indicators to measure service quality , customer satisfaction, and operational ... customers' products and workflows and are valued for their performance , quality , and range. LGC's purpose-built portfolio...We are seeking a highly skilled and experienced Application Service Manager to oversee the delivery and… more
- WTW (Charlotte, NC)
- …happen and know that our people are always the source of our success. The ** Performance Manager ** plays a vital role in driving excellence within the Member Care ... and quality assurance standards. + Provide coaching, mentorship, and performance feedback to support continuous growth and skill development. + Motivate the… more
- FCP Euro (Milford, CT)
- Position Overview FCP Euro is looking for a dynamic Manager of Quality and Training to elevate the performance of our Customer Service team and help ... routine service to complex technical automotive support. You'll turn performance data into powerful insights, champion a culture of growth and accountability,… more
- Transdev (Garden City, NY)
- Service Quality Manager The Service Quality Manager supports Transdev's contracted services agreement with Nassau County by providing hands on ... and exercises the full authority of the Company.Delivery of high- quality service to the riding public is...response necessary + Implement corrective actions to support on-time performance via dispatching to field staff, operators, etc. +… more
- Subaru of America (Sacramento, CA)
- …must obtain them within approximately twelve (12) months of starting in the District Service Quality Manager role. + Must possess a valid driver's ... to make case-by-case determinations while considering costs to the company and product/ service quality . + Educates retailer personnel to improve their… more
- Hawaiian Electric (Honolulu, HI)
- …century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of ... Manager , Wildfire Portfolio & Performance -...activities (plans, reports, models, audits) supported by Portfolio and Performance and Quality leads. + Quality… more
- Veterans Affairs, Veterans Health Administration (West Haven, CT)
- …position is a full-time at 40 hours per week. GS-0644-12 Clinical Laboratory Scientist ( Quality Manager ) Duties include but are not limited to the following: ... specific assignments (including, Ancillary Testing Coordinator, Education Coordinator, Laboratory Information Manager , Quality Manager , Laboratory Manager… more
- Baystate Health (Springfield, MA)
- …both the I&T and Management divisions of BAS. Also included in the scope of this manager is the oversight of financial performance at BH Parent. BH Parent, and ... FTEs report to this Mgr of Budget & Business Performance . The Manager will lead these members...a desire to provide a high level of customer service are required as the position involves significant interaction… more
- Honeywell (Des Plaines, IL)
- …excellent career opportunity is currently available for a **Principal Performance Manager ** role within the Americas Service organization. The position can ... Service experience for our customers. The successful Performance Manager will accomplish the following: +...driving digital quality , coordinating/calculation value of the Performance + services and products and communicating service … more