- AeroVironment (Germantown, MD)
- …TCP/IP), virtualization technologies, and remote management tools. + Experience with enterprise ITSM tools (eg, ServiceNow , Ivanti, Remedy). + Familiarity with ... recommend long-term preventive measures. + Lead continuous improvement efforts in ITSM processes (Incident, Problem, Change, and Knowledge Management). + Develop and… more
- Element Materials Technology (Blue Ash, OH)
- …understanding of ITIL principles and structured operational processes. + Hands-on experience using ITSM platforms such as ServiceNow . + Proven ability to manage ... **Experience & Knowledge Required** + Minimum of 5 years people manager experience within a high-pressure NOC/TOC, Command Centre, or Operations environment.… more
- Entergy (New Orleans, LA)
- …(RCA) and IT service management frameworks (eg, ITIL). + Proficiency in using ITSM tools (eg, ServiceNow , Jira, Remedy). + Excellent communication and ... documentation of problem resolutions, corrective actions, and lessons learned. + Utilize ITSM tools to track and manage incidents and problem tickets effectively. +… more
- CACI International (Sterling, VA)
- …platforms (eg, Riverbed, SolarWinds, Network Node Manager ) + Knowledge of ITSM processes and tools (eg, ServiceNow ) + Strong problem-solving and analytical ... complex integrations between network management systems (Riverbed, Network Node Manager ), observability platforms (eg Splunk, Elastic), and other enterprise… more
- NTT America, Inc. (Plano, TX)
- …etc.). Proficiency in scripting languages (Python, Bash, PowerShell, etc.). Expert in ServiceNow ITSM Expert in Cloud Cost Optimization. Familiar with Apptio ... templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager . Use scripting (eg, Python, Bash, PowerShell) to automate repetitive tasks and… more
- NTT America, Inc. (Plano, TX)
- …etc.). Proficiency in scripting languages (Python, Bash, PowerShell, etc.). Expert in ServiceNow ITSM and familiar with integration with AWS, Azure, GCP ... templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager . Use scripting (eg, Python, Bash, PowerShell) to automate repetitive tasks and… more
- Northramp LLC (Reston, VA)
- …SharePoint, and modern collaboration and analytics tools. + Familiarity with ITSM processes, performance management frameworks, ServiceNow , and multi-vendor IT ... VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager Opportunity Northramp is looking for an IT Performance Metrics & Customer… more
- S&P Global (Princeton, NJ)
- …with CI/CD pipelines and container orchestration technologies. + Familiarity with ITSM tools ( ServiceNow , PagerDuty). + Understanding of observability best ... Operate AWS services including EC2, ECS, RDS, S3, DynamoDB, and Secrets Manager . + Contribute to CI/CD practices and containerization technologies. + Integrate… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …and maintain integrations between monitoring systems and IT Service Management ( ITSM ) tools for incident generation ( ServiceNow ), CMDB synchronization, and ... Omnibus, IBM NOI (Netcool Operations Insight), HP APM (App Performance Manager ), Operations Center, Topaz (MicroFocus), or Operations Center MVS. The installation,… more
- GovCIO (Alexandria, VA)
- …systems, including security tools (SIEM, EDR), IT service management platforms ( ServiceNow ), and identity systems (Azure AD, Active Directory). + Strong ... applied to cybersecurity data for predictive analytics. + Familiarity with ITSM platform administration or configuration for data extraction and reporting (eg,… more