- S&P Global (Boulder, CO)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The ... team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Michaels (Canton, MI)
- …and Private Label Credit Cards and complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes, including ... Store - Canton, MI Deliver friendly customer service, help customers shop our store, and...Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** +… more
- NBC Universal (Universal City, CA)
- …Cisco Unified Communications Manager , Unity Connection, Emergency Responder, Customer Voice Portal, Telepresence Video Communication Server, CUBE, and ... and monitor VOIP equipment, troubleshoot issues, and ensure stability of the voice network. + Handle service tickets, provide root-cause analysis, prepare outage… more
- American Express (San Francisco, CA)
- …mission remains on track to raise the standard of hospitality through retention, voice of the customer , and value-add efforts. Managers balance their time ... Express. Resy is looking to add a Partner Success Manager to the Partner Success team. The primary functions...+ Demonstrated excellence in thought leadership and as the voice of the customer + Exceptional organization,… more
- Concentrix (Columbus, OH)
- …leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice , chat, and messaging channels. This ... infrastructure + **Reporting Team** : Real-time analytics, observability tools, and customer -facing dashboards + **Channel Gateway Team** : Voice processing,… more
- Penske (Reading, PA)
- …experience to the team. The Senior Digital Product Manager will act as the voice of the customer to the organization for their product. The ability to ... **Position Summary:** The Senior Digital Product Manager is an exciting new role at Penske... focus by building strong relationships and embedding the voice of the customer in all aspects… more
- Public Storage (Plano, TX)
- …New York Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and ... role is pivotal in driving innovation, scalability, and operational excellence across voice , chat, IVR, WFM, analytics, CRM, and AI/ML platforms. As a… more
- Caterpillar, Inc. (Aurora, CO)
- …Regions Division (Core) has an exciting opportunity as a **Senior Territory Account Manager ** within the Customer Facing Managed Accounts Team. The Senior ... plan strategies alongside select dealers. The Senior Territory Account Manager applies a Customer Back approach to...relationships through frequent visits and proactive engagement. + Provide Voice of Customer (VOC) and Voice… more
- Lilly (Indianapolis, IN)
- …Brand Truth of "Health Above All" and accelerating the shift to a customer -first attitude, the Group Product Manager will champion a best-in-class unified ... experience that integrates diverse digital journeys while incorporating customer expectations combined with Voice of the...of critical information to all customers across the digital customer journey. The Group Product Manager creates… more
- Lactalis American Group Inc. (Minnetonka, MN)
- …effectiveness, process excellence, and commercial intelligence across the entire team. The Manager serves as the " Voice of Sales" in critical cross-functional ... Senior Sales Operations Manager , Foodservice Minnetonka, MN (http://maps.google.com/maps?q=701+Carlson+Parkway+Minnetonka+MN+USA+55305) Description Ready for more… more