- Sony Pictures Entertainment (Culver City, CA)
- …will elevate the voice of the consumer and provide strategic content insights that support Sony Pictures Television's success in our unique role as an ... is looking for a Senior Analyst to join our Insights Strategy & Analysis Team, supporting Drama (Superhero, Sci-Fi,...research, ratings & consumption data and social listening, the Manager will support key SPT series throughout their lifecycles… more
- Amazon (Newark, NJ)
- …such as Quality Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer insights . ABOUT YOU You'll work ... with stakeholders across Audible and Amazon to deliver world-class customer service. As a Program Manager , you...Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer insights -… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …champion for the customer within the organization, ensuring that customer insights influence product development, marketing messaging, and service ... Customer Experience Senior Manager The Senior ...will take full ownership of frontline performance, represent the voice of the customer , hold a high bar… more
- Amazon (Newark, NJ)
- …including Quality Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer insights - Design and implement ... future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of...Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer (VoC) insights .… more
- Walmart (Bentonville, AR)
- … of our customer , using analytics, market trends, competitor experiences, and customer insights to guide the organization to exciting new places. **You'll ... attention and connect with customers. As a Senior Business Manager , you will play a pivotal role at the...This position will be focused on growing our omni customer base, using data & insights to… more
- The Hertz Corporation (Oklahoma City, OK)
- …with Operations, Fleet, Technology, and Policy teams to implement long-term fixes. + Champion " voice of the customer " insights from recovery cases to inform ... and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure… more
- Nestle (Bridgewater, NJ)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... as well as other cross functional partners by providing voice of customer . This person also needs...customer teams. + Communicates & coordinates key strategies, insights , and initiatives between field and internal teams as… more
- Intuit (San Diego, CA)
- …customers achieve maximum value from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you will lead a large-scale ... and create promoters across both groups. + Champion the voice of the customer internally and ensure... of the customer internally and ensure customer feedback is translated into actionable insights … more
- Omatic (Mount Pleasant, SC)
- …Services to ensure seamless customer transitions, with Product to share customer insights that inform product development and improvement, and with ... About the Role: The Customer Success Manager (CSM) is a...trusted partner with internal Omatic teams to ensure the voice of the customer is represented in… more
- Intuit (Oakland, CA)
- …and creates exceptional customer experiences + Consistently applies market research and Voice of the Customer insights to strategize and resolve barriers ... of data + Has an advanced understanding of the Voice of the Customer and Employee and...skills with clear examples of using data actively for customer insights , measurement, ROI analysis and recommendations… more