- Walmart (Hoboken, NJ)
- …Walmart consumers, and convert Walmart consumers to shoppers. **What you'll do ** The Senior Manager of Operations - Workforce Management is a critical and ... of Operations at Walmart Connect. The Senior Manager of Operations - Workforce ...and a passion for operational excellence in a fast-paced, customer -focused environment. The role requires exceptional organizational, communication and… more
- Amazon (Seattle, WA)
- … customer experience. Key job responsibilities Capacity Planning and Workforce Management: Drive the strategic direction for long-term and short-term capacity ... solutions strategy, and geographic diversification Set staffing targets for our Operations teams by managing trade-offs between Customer Experience/Service… more
- SpaceX (Redmond, WA)
- Manager , Workforce Planning (Starlink Customer Success) Redmond, WA Apply SpaceX was founded under the belief that a future where humanity is out exploring ... the ultimate goal of enabling human life on Mars. MANAGER , WORKFORCE PLANNING (STARLINK CUSTOMER ...on data trends and deep knowledge of frontline support operations . + Collaborate with internal recruiting and BPOs to… more
- Walmart (Bentonville, AR)
- …We are seeking a results-driven and strategically minded Senior Manager of Workforce Performance to join our Customer Engagement Services (CES) team. This ... Role** This role serves as the connective tissue between CES Finance, Workforce Strategy, and Operations , driving operational excellence, financial discipline,… more
- Chewy (Phoenix, AZ)
- …high-demand customer -first environment. + Deep understanding of contact center operations , workforce management tools (eg, Kronos/UKG, NICE, Genesys), and ... **Our Opportunity:** Chewy is seeking a ** Manager of Workforce Analytics** to lead...to lead the development, execution, and optimization of key customer care programs within our contact centers. In this… more
- DoorDash (New York, NY)
- …operational teams and for corporate offsites. You will report to the Head of DashMart Workforce Operations and lead a team of direct & indirect reports. You're ... About the Role We are looking for a Senior Manager to lead our Workforce Analytics initiatives...Work closely with Central Operations , Finance, Local Operations , and Product teams to ensure workforce … more
- Chewy (Plantation, FL)
- **Our Opportunity:** Chewy is seeking a Manager , Workforce Analytics I to join our top-tier customer service department in America. This role offers a ... have a significant impact on the evolution of our customer service operations . Demonstrating a focus on...staff to build successful teams that deliver an outstanding customer and agent experience through flawless workforce … more
- DoorDash (Phoenix, AZ)
- …while surfacing accountability You will report to DoorDash's Senior Manager , Workforce Strategy for Marketplace and Drive Support Operations . While we would ... as possible at scale. About the Role As the Manager , Workforce Strategy for Merchant, you will...about you because you + Have 5+ years in workforce management or support operations or management… more
- International Rescue Committee (Glendale, AZ)
- Requisition ID: req59350 Job Title: Workforce Project Manager Sector: Social Work Employment Category: Fixed Term Employment Type: Full-Time Compensation: USD ... to assist refugees from their arrival through citizenship. Job Overview The Workforce Project Manager coordinates the development, implementation, and completion… more
- Amazon (Kent, WA)
- …anything online, this is your chance to make history. Amazon is seeking an operations -oriented leader to join our Workforce Staffing (WFS) team. This role will ... one innovative product, service, and idea at a time. Workforce Staffing At Amazon, we are working to be...- 5+ years of experience in a fast paced, customer -oriented environment, such as operations , administrative support,… more