- Walmart (Bentonville, AR)
- …business verticals within Customer Engagement Services (CES). Reporting to the Senior Manager , Workforce Planning, you will play a pivotal role in shaping ... **Position Summary ** A highly engaged and communicative Manager , Workforce Planning to own forecasting...immersion, and turning data into actionable plans that improve customer experience and efficiency. **What you'll do ** +… more
- The Walt Disney Company (San Antonio, TX)
- …Disney Streaming Services and Hulu's Viewer Experience team is seeking a Global Manager , Workforce Optimization (GMWFO), who will be an exceptional addition to ... great role for you. As the leader of the Workforce Optimization Team in San Antonio, Texas, you will...Theory and Best Practices to include all contact center operations and metrics. You will lead an operation that… more
- V2X (Springfield, VA)
- …award. #clearance Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... responsibility, and professionalism. This program provides comprehensive, performance based, Base Operations Services (BOS) for the headquarters of a major … more
- Walmart (Bentonville, AR)
- … partners with operational stakeholders and providers to deliver key customer and business metrics through overseeing workforce planning, scheduling/partner ... labor needs, analyze trends, manage WFM projects, and implement best practices in workforce management ensuring efficient operations and delivering best in class… more
- Amazon (Seattle, WA)
- … workforce engagement, and operational needs management. We prioritize customer -centricity by tailoring our capabilities and processes to align with their ... Description Workforce Solution - Transformative Tech is a global...growth solutions for our associates that helps Amazon stay customer obsessed. We deliver solutions that scale in volume,… more
- Amazon (Seattle, WA)
- …efficient and transparent talent mobility and employee engagement for a global workforce . The Field-Product Manager team specializes in ensuring our roadmap ... Description We are looking for a Senior Product Manager to join our team to own products...WS North Star. In addition, Field leaders understand the customer needs to ensure our end products are applicable… more
- Air Force Materiel Command (Eglin AFB, FL)
- …of this position is to serve as a civil Engineer (CE) Operations Flight workforce Manager . To provide customer interface and receive, review, and process ... within the appropriate IT system Responsibilities Integrates and synchronizes Operations Flight-work force for demand maintenance/ customer service. Integrates… more
- Amazon (Seattle, WA)
- …life About the team Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy; to ... Description We are seeking an experienced Paid Social Manager to join Amazon WFS performance marketing team....year. At the forefront of that effort, sits our Workforce Staffing Marketing Team - a collective of talented… more
- American Airlines (Dallas, TX)
- …frontline leaders + Experience leading unionized team members + Experience in airport customer operations + Experience working at an airport hub environment ... revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or...positive manner to all customers + Assists Directors with Customer Service Manager interviews and selections +… more
- American Airlines (Los Angeles, CA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...Ability to bring out the best performance in the workforce through proactive employee engagement and support for an… more