- OneMain Financial (Baltimore, MD)
- We are seeking an Associate Director of Customer Engagement Analytics to join our Customer Analytics team. Customer Engagement is an essential pillar of ... role requires deep expertise in customer analytics, a strong customer -centric mindset, digital analytics, and cross-functional leadership skills. A… more
- Brink's (Coppell, TX)
- …equal opportunity to participate and grow. Job Description The Sr. Director of Customer Operational Excellence provides enterprise-level strategic leadership ... a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers...degree. + 7+ years in armored logistics. + Experience managing multi-tiered customer care operations in financial,… more
- PagerDuty (Harrisburg, PA)
- …increase product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, ... Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations. + Develop and implement customer success strategies… more
- Wolters Kluwer (Tampa, FL)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... will drive long-term customer value and retention for our business. The Customer Success Director is a senior leadership role responsible for developing and… more
- Abbott (Alameda, CA)
- … programs and experience metrics that inform service improvements and strengthen customer trust. + Enable digital transformation efforts by supporting rollout ... mothers, female executives, and scientists **Role Description** + Lead global Customer Service operations across internal and BPO models to ensure consistent,… more
- JPMorgan Chase (Columbus, OH)
- Ignite your passion for product innovation by leading customer -centric development, inspiring solutions, and shaping the future with your strategic vision and ... influence. As a Product Director in the Acquisitions product, you will lead innovation...helps inspire cross-functional teams create groundbreaking solutions that address customer needs. **Job responsibilities** + Oversees the product roadmap,… more
- Marriott (Bethesda, MD)
- …and executing deployment for the US and Canada hotel portfolio for the Digital and Tech Transformation. The Director , Implementation will also be responsible ... Hybrid - 1-3 days in office. **JOB SUMMARY** The Director , Implementation (US + CAN) is a key member...the next few years is designing and delivering the Digital and Technical Transformation (DTT) a multi-year effort to… more
- Access Dubuque (Dubuque, IA)
- …20251226 End Date 20260131 Featured Job TH Ad 0 TH Comments **Similar Jobs** Director Customer Service Extended Coverage Hirschbach Motor Lines, Inc. Chief Human ... and most successful direct marketing catalog and e-Commerce companiesΓCois seeking a ** Director of Contact Centers** to lead our customer experience strategy… more
- AssistRx (Orlando, FL)
- Director , Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad ... Ensures a seamless experience through all phases of the customer relationship. + Deeply understands customer goals...reviews and goal-setting meetings. + Is an expert in digital marketing trends, stay informed of data-driven marketing news,… more
- J&J Family of Companies (Titusville, NJ)
- …Posting Locations:** Titusville, New Jersey, United States of America **Job Description:** The Director , IM Supply Chain Technology Product Group Leader - Cx - is ... responsible for the overall strategic direction for technology supporting our Customer Order Experience capabilities globally. This leader will align product… more