- Houston Methodist (Houston, TX)
- …projects. Participates in departmental projects and activities. Acts as a change agent . + Seeks opportunities to expand learning beyond baseline competencies with a ... 4 - Doctor of Medicine (MD) from an accredited medical school or Terminal Degree in a related field...+ Business professional No + Other (department approved) Yes **ON- CALL _*Note that employees may be required to be… more
- Mass Markets (ND)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Blue KC (Kansas City, MO)
- …Dental, and ACA plans. The ideal candidate will also play a key role in agent and call center training, develop and execute commercial age-in strategies, ... offerings include:** **Highly competitive total rewards package, including comprehensive medical , dental and vision benefits as well as a...improved sales productivity and efficiency in the broker channel. ** Agent & Call Center Training… more
- Cognizant (Dallas, TX)
- …automation, and analytics use cases to elevate customer experience, optimize agent performance, and enable intelligent call deflection and real-time ... expertise in the Google Cloud Customer Experience stack, including Dialogflow CX, Agent Assist, Contact Center AI Insights, Speech-to-Text, Natural Language… more
- Mass Markets (ND)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... calls, assessing agent performance, analyzing data trends, and recommending process improvements....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Bassett Healthcare (Cooperstown, NY)
- …optimum health and enjoy the best quality of life possible. What you'll do The Medical Office Assistant III serves as the first point of contact for patients within ... etc.). Takes a lead in the training of new incoming staff members. + Reception/ Call Handling + Receives and greets every patient in a courteous and friendly manner… more
- WIN Waste Innovations (Portsmouth, NH)
- …Experience Manager/Trainer who can develop training materials, train, coach and motivate call center representatives as they field service and sales calls ... and troubleshoot service problems. + Ensuring agents understand and comply with all call center objectives, performance standards, and policies. + Answering … more
- Fenway Health (Boston, MA)
- …Assistants to join our team of mission-driven nurses at our outpatient community health center . As a Medical Assistant, you will provide direct patient care, ... Medical Assistant, Part-Time Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Nursing...direction of the provider, RN or LPN via phone call , email and/or letters + Administers all CLIA waived… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to… more
- BioLife Plasma Services (Chicago, IL)
- …center performance and vendor effectiveness **Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools, ... management, and attention to detail. Proven track record in optimizing large-scale call center operations and achieving measurable improvements. + Proficiency… more