- FirstEnergy (Akron, OH)
- …premier customer experience support for 6 million FirstEnergy customers. Oversees all contact center operations across multiple states and outsourced operations, ... including, but not limited to contact center operations in OH, PA and...overall credibility as a trusted business advisor; a change agent with the ability to contribute to the company's… more
- Cognizant (Dallas, TX)
- …technical expertise in the Google Cloud Customer Experience stack, including Dialogflow CX, Agent Assist, Contact Center AI Insights, Speech-to-Text, Natural ... delivery of Google Cloud's Customer Engagement Suite (CES 2.0) within complex enterprise contact center environments. In this role, you will drive transformation… more
- Dickinson Financial Corporation (Kearney, MO)
- …The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail ... part of a team under the direction of the center manager and assigned team leads. The agent...associates are eligible for our benefit package that includes: medical , dental, and vision insurance; 401(k) plan; Company paid… more
- Guthrie (Sayre, PA)
- …functions include telecom infrastructure, VoIP technologies, PBX systems, Unified Communications, Contact Center , Intelligent Virtual Agent (IVA), voice ... + Experience in telecom infrastructure, VoIP technologies, PBX systems, Unified Communications, Contact Center , Intelligent Virtual Agent (IVA), voice… more
- Mass Markets (ND)
- …crucial in ensuring optimal staffing levels and efficient call handling within our contact center . The ideal candidate will be responsible for monitoring ... real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Community Health Systems (Fort Wayne, IN)
- …improvement and optimization of related activities or goals for CHS and Chief Medical Center . Develop, evaluate and implement clinical practice protocols in ... cancer program Northeastern Indiana's only accredited comprehensive bariatric surgery center Chief Medical Officer Responsibilities: Serve as enterprise… more
- Mass Markets (ND)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Fenway Health (Boston, MA)
- …Assistants to join our team of mission-driven nurses at our outpatient community health center . As a Medical Assistant, you will provide direct patient care, ... Medical Assistant, Part-Time Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Nursing Job Type Part-time Description Our nursing… more
- Commonwealth of Pennsylvania (PA)
- …Office Worksite Address 1130 Herr Street City Harrisburg, Pennsylvania Zip Code 17103 Contact Name Megan Knable Contact Email ###@pa.gov + Description + Benefits ... pre-sentences, special investigations, and work assignments. You will review agent reports to ensure compliance with policy and procedures,...+ A conditional offer of employment will require a medical examination and a drug screening. + You must… more
- Camping World (Greenville, NC)
- …a key member of the Workforce Management team, providing analytical support to contact center operations, forecasting contact volumes, determining staffing ... and monthly to maintain forecast accuracy + Recommend proper contact center staffing levels + Project staffing...team(s) is meeting deliverables and deadlines. + Track all agent movement and attrition + Report on agent… more