- Omni Hotels (Carlsbad, CA)
- …+ A proven history of providing best-in-class customer service and enhancing the member experience . + Experience in building budgets and managing the ... the Omni culture for the club operations. + Fosters associate engagement with providing excellent service. + Measure and...and understanding member preferences to enhance the member experience further. + Act as a… more
- Humana (San Juan, PR)
- …management processes + Previous healthcare experience **Language Proficiency Testing** Any Humana associate who speaks with a member in a language other than ... on high-quality service and one-call resolution. + While the associate receives inbound calls, 60% to 70% of them...(see Language Proficiency Testing below).** + 1+ years of customer service experience + Demonstrated experience… more
- Ventura County (Ventura, CA)
- …educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate 's, Bachelor's, or Master's degree that is not required for the classification. ... health or substance abuse; + May participate as a member of a committee or team as assigned, and...nor placement on an eligible list. EDUCATION, TRAINING, and EXPERIENCE : A Master's degree in one of the following… more
- Humana (Lansing, MI)
- …or regulatory compliance information, Grievance and Appeal information, call listening, member experience design, elimination and recognition of friction points, ... call center operations. + Leverages the voice of the customer , NPSt, Care and/or Service Coordination team feedback, market...to speak up and voice opportunities to improve the member experience . + Functions as the single… more
- Humana (Denver, CO)
- …stewardship. + Champion innovation and continuous improvement in marketing operations and customer experience . **Use your skills to make an impact** **Required ... and help us put health first. As an Adobe Experience Platform Developer (AJO), you will play a hands-on...and optimizing Next Best Action (NBA) journeys that meet member needs and deliver measurable business outcomes. Post-launch, you… more
- Penske (Phoenix, AZ)
- …mitigating risk and ensuring compliance. **Major Responsibilities:** **Retention and New Associate Experience ** * Administer and facilitate the District's New ... role. The District Human Resources Manager is a valued member of the Human Resources and Field Operations teams,... Associate Experience onboarding program. * Lead, coach, and support the… more
- CVS Health (Albany, NY)
- …or by members themselves. Provide excellent customer service and a positive member experience to all inquirers. + Work with members, HR representatives and ... with colleagues and co-workers to deliver a world class customer experience . + Possesses top-notch people skills...claim systems, and digital member applications. + Associate degree or equivalent work experience . +… more
- Sysco (Jackson, MS)
- …dotted line to the Market Vice President of Operations and is a member of the site leadership team. **Responsibilities:** + Responsible for delivering site-level ... of key corporate, market, and regional Operations initiatives. + Deliver exceptional Customer Service through on time delivery and post ship service levels +… more
- Carle Health (Champaign, IL)
- …Science; Associate 's Degree: Accounting; Associate 's Degree: Finance; Associate 's Degree: Related Field, Work Experience : Revenue cycle Responsibilities ... identified by users within the revenue cycle area. Acts as a team member to maintain various system parameter tables including reference tables (ICD codes, payor… more
- Humana (Cheyenne, WY)
- …us put health first** The Lead Experience Researcher will inform experience strategy by identifying priority customer segments, uncovering unmet needs, and ... and execute mixed-method research (qualitative and quantitative) to deeply understand patient, member , and associate experiences. + **Root Cause and Opportunity… more
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