- Zions Bancorporation (Phoenix, AZ)
- …and Fair Lending compliance into the daily operations of Retail Banking, Mortgage Lending, and Small Business across the bank's southwestern footprint. This includes ... and geographies + Monitor product penetration and usage across LMI and underserved customer segments + Partner with branch teams and marketing to ensure services are… more
- PennyMac (Moorpark, CA)
- …is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of US ... mortgage loans and the management of investments related to...functions and ensuring client portfolios are managed within established Service Level Agreements (SLAs) and in full compliance with… more
- PulteGroup (Charlotte, NC)
- …a solid foundation and understanding of the basic aspects of construction warranty and customer service . Assists more senior Customer Care Managers and/or ... this position REQUIRED EXPERIENCE:(work related, tools/equipment, software, etc.): + Some Customer service experience or equivalent preferred + Some construction… more
- First Horizon Bank (Knoxville, TN)
- …with the customer until final resolution is determined + Raises awareness of customer issues that may exceed service level + Update submitters / regulators ... we are on a mission to deliver a seamless customer experience. We are passionate about doing things right...are resolved timely and efficiently to meet the highest service quality standards. The representative will fully track solutions… more
- PulteGroup (Westborough, MA)
- …requesting warranty service . Coordinator will conduct initial analysis of the customer issue to triage and determine the appropriate course of action. This ... American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage , PGP Title, Pulte Insurance Agency -all united under...to customer warranty calls: + Receive initial customer requests for service + Conduct initial… more
- Carrington (Westfield, IN)
- …work experience. + Less than one (1) year collections experience in a customer service /call center environment and /or loan servicing experience. + Experience ... for the Spanish bilingual skill set. **What you'll do:** + Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage loan… more
- TEKsystems (West Des Moines, IA)
- …of customer contact experience in Financial Services in roles such as: + Customer Service + Underwriting + Loan/ Mortgage Processing + Research + Quality ... ownership of cases from intake through resolution, ensuring compliance and customer satisfaction. Key Responsibilities + Handle inquiries and complaints regarding… more
- Arrow Financial Corporation (Glens Falls, NY)
- …most often via telephone and electronic mediums. Responsible for providing superior customer service through every interaction, decision, and behavior. Will own ... Falls, New York and Latham,NY. Essential Job Functions: > Field incoming customer service calls and electronic communications referencing knowledge of Company… more
- PulteGroup (Denver, CO)
- …DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage , PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. ... is supported, and your work makes a lasting impact JOB SUMMARYThe Division Manager Customer Care is responsible for the operation and results of the customer … more
- PennyMac (Moorpark, CA)
- …software programs: Microsoft Office (Excel, Word, PowerPoint, Access) + Strong customer service background + Strong organizational, analytical and problem ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...business focused on the production and servicing of US mortgage loans and the management of investments related to… more